George Thompson Email and Phone Number
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A dedicated IS/IT professional with 20+ years’ experience in the IT industry. Highly motivated leader and team player, skilled in management, delivering projects, prioritization, strategy execution and planning. Experienced in leadership, collaboration, project management and portfolio management, IT processes and practices, internal and external customer relations. Has a lifelong love of learning.SOFT SKILLS• Excellent stakeholder relationship management • Expert project management skills and PMP certification• Effective relationship management with middle and senior management • Proficient in ITIL methodologies, practices and processes• Advanced general knowledge of IT systems and systems architecture • Adept client relations management for internal and external clients• Deft management of time and priorities relating to multiple work assignments • Advanced knowledge of IT principles, concepts and methods• Adroit troubleshooting skills • Continuous experience with vendor relationship management
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Maintenance And Development AnalystGovernment Of Canada Aug 2020 - PresentOttawa, On, Canada -
It ConsultantSelf-Employed Sep 2019 - Aug 2020Ottawa, Canada Area -
It Project ManagerTaggart Group Of Companies May 2018 - Sep 2019Ottawa, Ontario, CanadaI was responsible for project managing infrastructure projects, procuring and tracking IT purchases, was IT liaison with Accounts Payable, developed documentation and processes, coached junior analysts as required and was the IT Change Manager that reviewed changes for approval to proceed. I implemented the VoIP phone system, Satellite Office Connectivity, M-Files document management and coordinated numerous back-end projects to improve the infrastructure. -
It ManagerTaggart Group Of Companies May 2017 - May 2018Ottawa, Canada AreaI managed IT operations for Taggart group of companies. I am certified PMP and ran projects that upgrade infrastructure and application complexity of the company. I managed a team of three analysts and implemented incident management process.
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Manager, It Portfolio ManagementCanadian Blood Services Jul 2012 - Mar 2017Establish a program office for collection and analysis of progress information form all on-going IT initiatives such that consolidated reporting for the entire IT portfolio is achievable. The manager coordinates various reporting mechanisms into an overall view of the IT portfolio for presentation to the IT Senior Management team in order to set priorities, allocate resources, escalate issues and manage risk.The manager establishes processes for the management of all IT initiatives including tracking project issues, decisions, scope, risks, system faults, status reports and deliverables.The manager ensures all IT staff are trained on portfolio management processes and the process are being followed by conducting formal reviews and spot checks. Coaching is provided where applicable to ensure processes and concepts are understood and actioned.The manager chairs a Portfolio Management committee as a subset of the IT Management team. -
It Portfolio Management AnalystCanadian Blood Services Sep 2007 - Jun 2012Analyzed data collected from ongoing initiatives in the IT portfolio. Provide regular reports to IT Senior Management on initiative progress and the health of the IT Portfolio. Develop portfolio management processes. Coach and train people in operating portfolio management processes.
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It Process AnalystCanadian Blood Services Apr 2007 - Sep 2007Maturing IT Processes with reference to ITIL and CoBIT frameworksWriting operating procedures to fill identified process gaps in ITCoordinating off/onsite process-related speaking engagements, presenting as requiredPerforming gap analyses between process frameworks as they relate to IT
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Team Lead, National Service DeskCanadian Blood Services Jun 2004 - Sep 2007Supervised the National Service Desk team and acted as backup and support to the Manager, National Service Desk.Provided coaching and guidance to analysts.Analyzed call data to adjust team schedules for call coverage.Participated in management meetings.
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Client Support Analyst IiCanadian Blood Services Sep 1998 - Jun 2004Provided in-depth analysis to incidents reported to the National Service Desk.
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Senior Client Support AnalystCanadian Blood Services Nov 1998 - Mar 2004Provided second level in-depth troubleshooting support to enterprise incidents.
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Pc Support AnalystCanadian Red Cross Society Jan 1998 - Sep 1998Supported a variety of software and hardware standards within Canadian Red Cross.Managed the client environment of a Nortel Network complete with network shares, printers and user account management.
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Sales RepresentativeEaton'S Jan 1996 - Jan 1998Provided top-notch customer services in a fast-paced customer value driven sales environment.
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TeacherOttawa Board Of Education Jan 1992 - Jan 1997Provided elementary, junior and intermediate teaching in a variety of school settings.
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Teacher AideOttawa Board Of Education Jan 1990 - Jan 1991Provide teacher aide duties to children with developmental disabilities.
George Thompson Skills
George Thompson Education Details
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Global Knowledge Inc.Project And Portfolio Management -
Pink ElephantItil
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York UniversityEducation, Spec Ed Ld, Spec Ed Esl
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Carleton UniversityHistory, English
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Confederation High SchoolOssgd
Frequently Asked Questions about George Thompson
What company does George Thompson work for?
George Thompson works for Government Of Canada
What is George Thompson's role at the current company?
George Thompson's current role is Maintenance and Development Analyst at Government of Canada.
What is George Thompson's email address?
George Thompson's email address is ge****@****lood.ca
What is George Thompson's direct phone number?
George Thompson's direct phone number is +161326*****
What schools did George Thompson attend?
George Thompson attended Global Knowledge Inc., Pink Elephant, York University, Carleton University, Confederation High School.
What skills is George Thompson known for?
George Thompson has skills like Project Management, Software Documentation, Business Process, Analysis, Training, Customer Service, Troubleshooting, System Administration, Process Engineering, Public Speaking, Customer Support, Change Management.
Who are George Thompson's colleagues?
George Thompson's colleagues are Stephen Brown, Johnson Itty, Ling Lee, Monique Charbonneau, Ben Simpson, Melissa Bernier, Shalika Perera.
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George Thompson
Ev Infrastructure & Investment Manager @ FortisbcGreater Vancouver Metropolitan Area1fortisbc.com2 +125052XXXXX
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George Thompson
Proactive Packaging Offering The Best Value In Packaging And Packaging Equipment.Mississauga, On3proactivepackaging.com, proactivepackaging.com, proactivepackaging.com -
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