As General Manager my key role is to develop, refine and execute the company's overall competitive strategy. I also oversee the delivery of multiple projects from a quality and financial perspective (the projects are managed on a day-to-day basis by a Project Manager); help to develop and refine generic project delivery methodologies and performance monitoring tools and systems; oversee relationship and key client account management; and generally look to bring fresh thinking to project and… Show more As General Manager my key role is to develop, refine and execute the company's overall competitive strategy. I also oversee the delivery of multiple projects from a quality and financial perspective (the projects are managed on a day-to-day basis by a Project Manager); help to develop and refine generic project delivery methodologies and performance monitoring tools and systems; oversee relationship and key client account management; and generally look to bring fresh thinking to project and service offerings. Show less

My Thought Leadership role involves effecting change in the business through Knowledge, Research and Creativity, specifically by:• connecting and engaging people in the business with relevant data, information and knowledge; • delivering improved service capability through knowledge building and innovation, • providing excitement and motivation for our current and future people• aligning knowledge development efforts across business units in different regions • enhancing… Show more My Thought Leadership role involves effecting change in the business through Knowledge, Research and Creativity, specifically by:• connecting and engaging people in the business with relevant data, information and knowledge; • delivering improved service capability through knowledge building and innovation, • providing excitement and motivation for our current and future people• aligning knowledge development efforts across business units in different regions • enhancing brand value through research and thought leadership, and ultimately,• creating clear competitive advantage for our business Show less