Founder and creator of Prosultant®, a unique management advisory network that stands out with its practical content, playbooks, templates, and guidance. I designed Prosultant® to help business professionals and teams increase their engagement, influence, and ownership of technology projects, solve problems, boost ROI, and live a happy, engaging, and fulfilling life.

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PUBLIC SECTOR MODERNIZATION AND CUSTOMER-CENTRIC TRANSFORMATIONRamsey County, the second largest county in Minnesota, has been on a journey of transformation to serve residents' and internal "customers" needs better. It is now common for residents to seek multiple county services, requiring the county to understand a customer across departments and service offerings.Led the effort across people, processes, and technology to move the core Enterprise Resource Management (ERP) HR, Payroll, Finance, and Budgeting systems into a more stable environment while building the organizational capacity to stay current and fully exploit these critical capabilities and associated systems. These systems are now hosted and managed in a robust, stable cloud environment and have completed multiple significant upgrades successfully.Created an "IS Blueprint" to move the Information Services organization up the capability maturity model.Defined and deployed "Capability teams." Formed, filled, and institutionalized "Capability Analyst" and ERP Program Management positions to maintain stability and currency and fully exploit the investment in ERP systems.Program managed the assessment of the county's Employee Time, Attendance, and Scheduling capabilities, resulting in a holistic go-forward plan.Deployed a county-wide Employee Time, Attendance, and Scheduling strategy, replacing the former department-by-department approach with a more strategic, holistic approach and plan.

Led Corporate, Supply Chain, and Merchandising business capabilities / application development organizations for Best Buy, including business capability and initiative leadership for strategic programs.

Led Merchandising and Marketing business capabilities/application development organizations.

Led planning and delivery of management advisory services to Fortune 500 and middle-market organizations, including Anheuser-Busch, Inc., Huttig Building Products, and other organizations.

Led and delivered business strategy, technology, and business capability services to over 100 clients across 15+ industry sectors and co-authored methodologies for increasing organization information management effectiveness.

Led business planning and analysis projects for corporate Finance and Accounting organizations.

Delivered planning, analysis, and technology projects for Labor Accounting and Manufacturing.