George Koh Email & Phone Number

Singapore

• Solved inbound client enquiries including market giants, Sephora & Watsons pertaining to their delivery with 100% resolution with stipulated time frame of 3 working days.• Pitched and presented firm’s capabilities to prospects by partnering with the sales team.• Formulated customised value propositions for existing clients on enquiries of their projects.• Prioritized high-value accounts for the firm during high sales volume seasons for the sales team through engaging lower-valued accounts and managing their expectations of the project timeline.

Singapore

• Actively sourced for new businesses and generated revenue of $660,000.• Prospected and qualified outbound leads through in-person networking efforts.

Singapore

• Attained new businesses through client onboarding efforts, including outbound prospecting, presenting value propositions, handling buyer objections and closing.• Developed lasting working relationships with 3 major transportation and logistics company, including the local market leader.• Conducted full cycle of recruitment, including marketing, interviewing, compensation negotiation and employee onboarding.

Singapore

• Handled complex customer issues which include escalation and resolution.• Successfully managed a team of 8 with 0 complaints from our customers.

Singapore

• Performed daily inbound and outbound email and call activities.• Awarded Best Division Employee of the Year 2016.• Awarded Best Customer Service of the Year 2017.