George Koh Email & Phone Number

Singapore

Overview• Responsible for managing applications/services relocation strategy and applications/services relocation from existing to new Data Centre, Relocation of hardware and its peripherals and Network Tech Refresh in the new Data Centre location.• Accountable to the profit and loss of each project, quality of service delivery and customer satisfaction.Accomplishments: Successfully developed processes and procedures to streamline operations to close the inter‐dependency gaps. Achieved customer's satisfaction through resolving escalated issues on program requirements:1) Update & highlight on the risks & its impact, and work with teams to mitigate the risks.2) Prioritize and timely resolve high impact issues that may delay the program scheduled timeline.3) Identify & escalate to internal management to provide key resource to the program.

Singapore

Perform quality reviews and checks on the updated quality log. Participate in the review of stage status report. Ascertains that quality standards are adhered to the Project Quality Plan. Interface with management, clients and project personnel on quality-related matters Perform the role of project quality representative on projects Provide general supervision to direct reports Assist with proposal preparation and client interface Perform people development activities including mentoring and training Generating S-curve and review with the project managers

Role:Accountable for consistent definition/planning/implementation of projects within time/scope/budget; using standard project management tools and procedures deliver the technical solution into the client environment by providing professional project leadership/direction/control Responsibility:Project definition/planning/implementation management of the technical solution within planned timescales/scope/budget through a multi-cultural & multi-disciplinary virtual team use standard project management tools and procedures to deliver consistent and high quality projects primary interface with the client and account teams for the project manage client expectation throughout the project lifecycle obtain the required resources from (internal/external) to complete the project financial management during the project to ensure timely use of project budget handover to service operations the completed technical solution.

Management and development of the design and build process in Asia Pacific, ensuring projects are delivered within allocated budget, project costs are being tracked by the project managers and that the cost overruns are identified, and driving regional improvements of the Design and Build process. Delivery assurance governance of all project implementations in Asia Pacific.  Driving collaboration between different Centres of Excellence involved in the Design & Build process (including Global Professional Services, Service Readiness, Order Managers, etc) Ensuring that projects are delivered within the allocated budget and project costs are being tracked by the project managers and cost overruns identified, project delivery within the agreed schedule and quality of the project been delivered. Providing coaching and guidance to the project managers across Asia Pacific for large scale projects.

• Leading the worldwide service management and execution of cross-functional programs through Phase Review Process (PrP)• Developing program goals that support the business objectives• Developing and executing strategies, and plans to meet the goals.• Identifying, implementing process improvements and assisting in the integration of complex business factors to develop and implement long-term strategic planning objectives are required.• Driving regional extended teams to meet or exceed bounding box issues (Financial, Quality, Schedule and Budget)• Managing major risks and issues for new product life cycle through effective contingency plans and proper escalation.

• Managed all aspects of project delivery – Pre-sales engagement from implementation to closing stage. Includes preparation of proposals and project processes, deliverables, SLAs and vendors engagement.• Responsible for profit and loss of each project, service delivery quality and customer satisfaction.• Management of project teams including internal staff and third-party vendors. Liaising with internal and client’s senior management to provide updates and project reports.• Detailing project schedule and deliverables for each implementation• Post-project reviews with customer and internal service delivery management

System support, network & communication • Maintaining and supporting VMS operating systems, Ultrix Operating System, network and communication products. • Maintaining account management relationships and ensure that customer satisfaction is engaged at all times.

• Maintaining and supporting VMS operating systems, Ultrix Operating System and network products. Maintaining account management relationships, ensuring customer satisfaction is engaged at all times, and provide first/second level support to the staff.• Enhancement on the Bank Disaster Recovery Plan. • Evaluate systems and analyze cost effectiveness of IT solutions.• Liaise with consultants and vendors in developing strategies.• Support Traders in their daily operations (FX, Commercial FX and Money Market)

Ba, Business Administration

Dipolma, Electronic & Communication Engineering