George Lytle Email & Phone Number

Plymouth, Michigan

Greater Detroit Area

Directly accountable for profit and loss, market share position, revenue growth, and customer service levels in a five state territory. The Region generated annual revenue of $288 million, operating 140 airport and suburban stores. Led 20 management direct reports, and a staff of approximately 1,400, both union and non-union.* Achieved the highest customer service ratings in North American operations.* Expanded the HLE suburban network. Opened 125 Greenfield locations between 2003-2007.* Directed suburban sales effort, resulting in revenue growth of 16%.*Provided best in class service airport operations, resulting in a dominant 31% market share.* Directed inventory management for the 20,000 vehicle fleet. Activities included demand forecasting, vehicle acquisition, vehicle disposal, with a heavy emphasis on logistics.* Managed all HR including labor negotiations, management development, and staffing levels.* Maintained lowest management turnover rate in US operations.

Fully accountable for profit performance at this airport and local off airport locations. Operation generated $15 million in annual revenue, and had approximately 100 union employees.* Achieved profit improvement, market share growth, and improved customer service levels.* Participated in labor negotiations that allowed Hertz to realize significant employee productivity increases.

Established and maintained significantly higher standards of operational performance at a very high volume location.

Full operational responsibility for this small airport location and local suburban operation.

Responsible for improving operational performance at the St. Louis airport location.

Responsible for improving operational performance at Philadelphia airport location.Responsible for Philadelphia retail used car sales operation, as well as vehicle wholesale disposal process.