George Rodriguez Email & Phone Number

* Manage several units, including Total Loss, Subrogation, Property Damage, and Bodily Injury* Address complex issues through round-tables with Supervisors and Adjusters* Monitor and evaluate work flow and accuracy

•Manage, evaluate, and set guidelines to minimize risk while maintaining profitability•Meet with General Manager, CFO, and Owner to help set guidelines and procedures•Train, develop, and motive my staff to perform on a daily basis •Manage complex subrogation cases including Litigation, Mediation, and Arbitration

•Completed project proposals and set quantitative goals for given projects•Created and utilized analytical tools such as spreadsheets to analyze trends and communicated with various levels of management •Helped manage a team to identify opportunities and the implementation of new processes•Continually provided guidance and face to face feedback to improve claims accuracy and customer service •Train, develop, and motivate teams to meet or exceed company goals •Improved customer service by setting a positive example and training others to meet or exceed customer expectations•Monitored complex and high exposure losses and provided technical guidance to team members

•Investigated, evaluated, and negotiated claims with both individuals and attorneys which resulted in improved cost savings.•Successfully managed mandatory settlement conferences, arbitrations, mediations, and litigations.•Managed litigation proceedings and used cost benefit methods to achieve favorable settlements •Consulted with legal defense council to minimize losses through the litigation process•Completed coverage, liability, damages, and injury investigations•Experience with product liability and fraudulent investigation•Completed coverage, liability, damages, and injury investigations•Negotiated claims with both individuals and attorneys which resulted in improved cost savings.•Experience with product liability and fraudulent investigation• Subrogation Managment