Georgette Gomez Email & Phone Number

Orem, Utah

Using in- depth knowledge of the Connect and Salesforce platform to facilitate the maximization of Onboarding/Campaigns to achieve customer satisfaction, productivity, schedule adherence and Onboarding/Campaign goals. Compliance focused Onboarding/Campaigns, communicating with both clients and team members. Responsible for leading a team of customer service representatives, including proving regular feedback to help them improve their performance and achieve their goals. Involved in interviewing and hiring customer service agents as well as working on multiple projects. I have helped create two different customer service teams, which required me to implement new processes and practices to ensure optimal performance and customer satisfaction.

St Cloud, Florida, United States

Empower children and adults facing mental health challenges through the development and implementation of personalized rehabilitation plans.Provide individualized support and therapeutic interventions to promote emotional well-being and resilience in both children and adults.Lead group sessions for diverse age groups, fostering peer connections and facilitating social skill development.Deliver age-appropriate life skills training, including budgeting, time management, and job readiness, to enhance clients' quality of life and independence.Handle crisis intervention, employing de-escalation techniques during challenging situations for individuals of all ages.Collaborate with interdisciplinary teams, families, and community resources to ensure comprehensive care and promote positive outcomes for both children and adults.Actively advocate for mental health awareness through community outreach initiatives targeting all age groups.Dedicate efforts to making a positive impact on the lives of both children and adults, fostering transformative opportunities for their recovery and personal growth.

Orlando, Florida Area

As a Tutor and Human Resource Assistant, I conduct effective tutoring sessions and offer individualized support to students. Additionally, I assist in employee training, benefits administration, and HR-related tasks. I evaluate progress, develop study materials, and ensure effective communication with both students and employees. My role includes promoting motivation, building confidence, and maintaining accurate records for both academic and HR purposes.

Orlando, Florida Area

Providing the customer with an outstanding shopping experienceFollowing all tobacco & alcohol policiesRunning the cash register, balancing cash, and inventroy transactionsCleaning, stocking, sweeping, & mopping

Coordinates with leaders, stock and sales associates to ensure a positive, friendly and efficient customer experienceAcknowledges and provides assistance to customers; locates merchandise efficiently using various methods; answers questions quickly and accuratelyOffers style and outfit suggestions to the customer, utilizing mannequins and displays for inspirationKnows and offers information to the customer on current merchandise assortment, store promotions and eventsOffers brand credit card to every customer; encourages cardholders to use the cardPrevents theft and loss through positive customer engagement and application of Gap Inc. loss prevention techniquesPerforms all cashwrap transactions accurately; encourages participation in the customer opinion surveyUpholds all company policies as outlined in the Policy & Procedure guide, including Code of Business Conduct and the Employee Policy GuideMeets or exceeds company productivity standards for all operational processes

Master Of Education - Med, Applied Behavior Analysis

Bachelor Of Science - Bs, Industrial And Organizational Psychology

Activities and Societies: Orchestra

Associate Of Arts And Sciences - Aas, University Studies