Manager, Digital Operations
CurrentMonitors The Orchard's video supply chain processes, identifying and resolving issues when necessary. Acts as an Operations contact for DSP partners as well as our Label Management staff globally. Utilizes The Orchard's internal product to deliver video products to digital retailers worldwide. Creates and maintains documentation surrounding workflows and processes, as well as system and DSP behaviors. Provides general support to the wider Digital Operations team (e.g., monitoring the digital audio supply chain, troubleshooting audio support tickets, etc.). Assists with monitoring, making recommendations, and highlighting areas of concern for The Orchard's highest priority audio releases.