Geraint Lyons Email & Phone Number

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

• Managed all phases of the project including Business Case preparation and submission, Project Closure and Post Implementation Review and on boarding other project resources including the Project Manager.
• Managed project stakeholders at various levels of seniority and within diverse business contexts including Legal, Risk, Technology and Operations, while controlling and influencing project expectations and objectives.
• Outstanding communication and interpersonal skills, with the ability to work with resistance and liaise with stakeholders to capture and succinctly document and communicate complex processes, requirements and risks.
• Demonstrated sound analytical and problem solving skills, providing high level strategic advice to facilitate successful project delivery. Coordinated technology updates, marketing and sales collateral and adapted.
• Ran workshops and was the point of contact for Legal engagement and changes to policies and customer contracts.

Sydney, Australia

• This position supported the team in achieving its Balance Sheet Management objectives by translating technical concepts into easy-to-read communications to drive change through the Group and ensure practical.
• Supported the operation of the Group Asset and Liability Committee (ALCO) and associated sub-committees by preparing and contributing to papers, such as the Balance Sheet and Margin Report aimed at senior staff and.
• Supported the Head of Risk Reward and other senior staff through the development of briefing materials, presentations and ad-hoc requests for: communications, balance sheet management, governance, frameworks and.
• Identified, developed and implemented opportunities that improved governance processes; improved committee communications to increase engagement and commitment to deadlines and implemented paperless distribution for.
• Improved and maintained team intranet pages.
• Evaluated as high achiever at the last performance appraisal.

Contracted to review and implement improvements to the company's marketing literature, sales contact strategy and website and eDM. Responsibilities also included evaluating the use of existing BI dashboards for monitoring staff performance and their use in the company's sales incentive scheme and coaching and managing a number of sales staff.

• Planning, writing and delivering email campaigns to sales channels to support wider marketing initiatives.
• Responsible for all communications bound for the company's sales channels, ensuring alignment with the strategic and tactical objectives while achieving short term targets.
• Worked in partnership with Campaign teams to ensure timely delivery, execution and support of compulsory national campaigns within the sales channels. This engagement was especially focused on campaigns intended for.
• Assisted in post campaign reviews and shaped recommendations for future activity tailored to the fast paced, sales and service environments of the retail and call centre networks.
• Developed marketing collateral, either produced autonomously or created through the briefing of in-house graphic designers or external creative agencies.
• Working closely with external creative & digital design agencies on the creation of new digital designs incorporated into the core communications and incentives delivered to the sales channels.