• Performed Internal IT audit projects including internal audits of policies & procedures, security, network, system configuration, database, and application, and operating system specific audits as well as SOX and other regulatory compliance audits.• Identified opportunities for process improvement; develop and execute project plans to enhance operational effectiveness, including the deployment of new controls or configuration changes.• Performed audit of user access reviews, service accounts, terminations, new hires, audit of backups, automated controls, password policies, disaster recovery, and transfers.• Developed and reviewed audit programs tailored to IT systems supporting financial/operational/distributor audits being conducted.• Performed IT privileged user access reviews and segregation of duties analysis for various systems.• Examined Service Now tickets for verification of change management activities and conducted SOX IT audits of general ITGC processes.• Performed audit of user Performed business process testing, documentation, testing, and reviews of change management activities access reviews, service accounts, terminations, new hires, audit of backups, automated controls, password policies, disaster recovery, and transfers.

• Review veteran military record.• Help veteran gain housing.• Help veteran gain/increase military disability rating.• Get veteran military health benefits.

Audited ITGCs.

IT SOX Auditor, Federal Home Loans Bank of San Francisco 10/2014-PresentAs a contractor conducted SOX IT audits of general ITGC processes.• Performs Internal IT audit projects including internal audits of policies & procedures, security, network, system configuration, database, and application, and operating system specific audits as well as SOX and other regulatory compliance audits.• Identify opportunities for process improvement; develop and execute project plans to enhance operational effectiveness, including deployment of new controls or configuration changes• Performs and occasionally leads staff in conducting audits to ensure thorough coverage of areas reviewed, proper evaluation of internal controls, and policy compliance within budgeted and scheduled timeframes• Determines or assists in determining proper scope of test work• Develops and reviews audit programs tailored to IT systems and infrastructure supporting financial/operational/distributor audits being conducted• Presents verbal and written reports on audit results and recommends corrective actions or improvement as required• Tracks, monitors, and validates completion of audit observations• Performs user access reviews and segregation of duties analysis for various systems• Examines documentation and verifies controls in accordance with stated policies• Appraises adequacy of management responses and corrective actions implemented• Performs traditional operational/compliance audits (non-IT related) occasionally when required to and ensure thorough coverage of areas reviewed, proper evaluation of internal controls, and policy compliance within budgeted and scheduled timeframes

As a volunteer conducted one on one interviews with displaced/disabled veterans. • Developed participant outreach and marketing/recruitment strategies that targetveterans and military families.• Assisted and facilitates job-readiness workshops, orientation sessions, andrecruitment of participants.• Screened and identified participants for all funding opportunities.• Communicated with all partner staff and requested needed information.• Developed employer contacts in the business community.• Met with Continuous Quality Improvement team and assisted with strategyimplementation.• Solved practical problems and dealt with a variety of situations where only limited standardization existed.

• Conducted and managed the tests of SOX documentation of the Commercial Loan Operations and Item Processing departments. • Documented findings and interfaced with line management.• Wrote clear, concise risk evaluation reports and other documents summarizing level of risk, scope, and finding recommendations.• Participated in audits and project reviews.• Prepared preliminary reviews and interviews with process owners to indentify client’s business objectives.• Analyzed and evaluated the adequacy of client’s controls.

• Reviewed SOX documentation of Research Grants including narratives, flowcharts, control matrices, segregation of duties and end-user computing schedules• Conducted audits of charitable contributions submitted by regional departments• Conducted audits of 501(r) tax-exempt hospitals• Reviewed year-end financial reporting schedules from various regional offices• Assisted Project Managers in performing analysis and summarizing findings on various projects within the Community Benefit department• Created checklists of control processes, narratives, flowcharts and control matrices

• Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements, and other financial information. • Met with applicants to obtain information for loan applications and to answer questions about the process. • Explained to customers the different types of loans and credit options that are available, as well as the terms of those services. • Reviewed loan agreements to ensure that they are complete and accurate according to policy. Approved loans within specified limits, and refer loan applications outside those limits to management for approval. • Handled customer complaints and take appropriate action to resolve them. • Stayed abreast of new types of loans and other financial services and products to better meet customers' needs. • Reviewed and updated credit and loan files. Submitted applications to credit analysts for verification and recommendations

Conducted Quarterly SOX control testing of insurance systems and processes for both lender placed and voluntary insurance products. Assisted in preparation of annual premium tax returns.• Conducted audits and testing of annual, semi-annual, monthly, and daily key control processes per SOX 404. • Reviewed user-developed applications (UDA) to ensure compliance with Corporate standards; developed internal control narratives to document SOX processes• Created and utilized test plans for internal controls used in SOX testing; provided feedback to control owners and collaborated to develop and track remediation plans where necessary.• Developed and managed a reference data base for a Document Retention Project enabling multiple business units to more efficiently access one point of information. • Analyzed requirements, completed required forms, organized and submitted filings in a timely, accurate manner for Annual Compliance Statutory State filings.• Point of contact in Escheat project; investigated outstanding payments, sent letters, and fielded customer calls; saved the company over $2M in penalties and fines.• Recognized by management for outstanding accomplishment on Escheat Project and Retention Project.