Manage the daily operations, ensuring that all customer service andoperational goals are met● Develop and implement strategies to improve efficiency and reduce costswhile maintaining high levels of customer satisfaction● Monitor staff performance and provide feedback on areas for improvement● Ensure compliance with company policies and procedures as well asapplicable laws and regulations● Oversee the hiring, training, and development of new employees● Manage the scheduling of personnel to ensure adequate coverage at all times● Maintain accurate records of employee attendance, time off requests, andother related information● Coordinate with other departments to ensure smooth flow of operations● Resolve customer complaints in a timely manner●Analyze data to identify trends and opportunities for improvement Participate in meetings and conferences to stay abreast of industrydevelopmentsPrepare reports and presentations for management review

● Maintained a dynamic production schedule that supported timely delivery ofwork product to multiple concurrent lab activities● Developed and implemented solutions to specific production problems● Administered daily operations to ensure work assignments were completedon time and all associates followed safety rules,department directives and company policies

Examine lenses to ensure they are optically and cosmetically accurate, adhering to both Shopko and ANSI standardsMaintain accurate records of inspection results,Ensure all work meets quality standards and integrity.

Supervise lab technicians and staff working in the finishing department.Assign tasks, monitor productivity, and provide guidanceFoster a positive work environment and encourage teamwork