Responsible for investigating and processing financial applications for veteran assistance in accordance with the Ohio Revised Code•Advises and assists veterans and other eligible individuals in applying for benefits with the Department of Veterans Affairs•Maintain knowledge of community resources and refer clients when applicable•Maintain confidentiality of sensitive information•Accredited with Ohio Dept. of Veterans Services, National Association of County Veterans Service Officers, American Legion, Disabled American Veterans and the Military Order of the Purple Heart

Scored national standardized tests•Provided translation between Spanish and English•Supervised groups of 15 scorers on national and state level academic assessments•Assisted call center operations by providing support to employees from other sites

Supervised Tactical Human Intelligence Teams •Responsible for overseeing logistics of Force Protection Teams •Gathered, analyzed, correlated, or evaluated information from a variety of resources•Collected intelligence of national import •Conducted interviews in friendly and hostile settings •Provided intelligence analysis •Prepared and edited comprehensive written intelligence reports •Classified Information and Materials Security•Foreign Language•Investigation Techniques•Language Translating/Interpreting Techniques•Message Processing Procedures•Message Traffic Analysis•Process Analysis and Improvement•Teaching/Instructing•Served in Operation Enduring Freedom in Afghanistan•Participated in NATO peacekeeping operations in Bosnia and Kosovo