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-Highly experienced Healthcare Administration professional-Proven ability to manage large scale complex healthcare operations -Dynamic goal-oriented individual with strong leadership tenure -Highly organized, detailed, motivated, and team orientated professional-Superior track record of client, patient, physician and employee relationship management-Exceptional multi-site operations management and leadership track of high performanceRELATIVE OPERATIONS MANAGEMENT EXPERIENCE: -Proven and notable history of delivering successful leadership in employee relations, patient/customer experience and provider satisfaction -Experienced and proficient in effectively implementing directives, policies and procedures-Conducted aged accounts receivables inquiries on account with county, state, and insurance companies-Experienced in conducting billing audits that that ensured compliant billing practices -Well developed experience, education and ability in the application of marketing concepts to drive new business opportunities as well as foster existing relationships-Counseled new and existing employees on defining career and work related goals and objectives-Proven ability to develop and manage complex system-Well versed in developing content and delivering staff in-services on new, existing or upgraded infrastructural operations -Successfull in managing and forecasting operational budgets, PNL creation, KPI management amd business accounting execution-Multi-lateral staff achievement of organizational objectives through on-going process and procedure improvement
Smi
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Regional DirectorSmi Aug 2021 - PresentScottsdale, Arizona, United StatesLead and direct a team via a dynamic, proactive, and entrepreneurial-driven direction Coordinate the daily activities of multi-modality outpatient imaging centers and directly supervise a team of lead technologists, support staff, and call center personnelMaintain expertise in outpatient imaging and experience in health care leadershipFocus on quality and exceptional interpersonal communication. Drive exemplary patient experience and a focus on seamless and efficient operations. Serve as a key strategic member of the leadership team, Work closely alongside the business development, revenue cycle, accounting, and administrative teams.Direct all day-to-day imaging center activities to ensure smooth and efficient operations for patientflow, patient care, and quality assurance.Manage a team of Technologists (MRI, CT, X-Ray, Mammography, DEXA and UltrasoundLead a team of Patient Service Representatives that ensures an optimal patient experienceDirect all staff activities, including coordinating schedules, providing training and guidancePromote AIDET service principles in all interactions with staff members and patients.Set clear and specific expectations/objectives for the imaging centers and imaging center staffOversee procedures and best practices to streamline processes for center operations.Manage and utilize staff to their fullest potential by motivating and challenging them to achieve results
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AdministrationFairview Health Services May 2017 - Mar 2021Minneapolis, Minnesota, United StatesMultiple Specialty Practice and Technical lab operations management through a Dyad partnershipLead all efforts in establishing and promoting a positive, encouraging, and highly engaged clinic workforceEnsure patient access to services through efficiency in processes and workflow managementAddress and follow through on all patient-related service recovery opportunitiesConduct in-depth Environment of Care rounds within all patient care and staff areas to ensure care (cont.) delivery areas exceed standards and to proactively address non-patient staff area needs that are met.Manage staffing levels to include staff procurement, staff development, and performance standard EMR (Epic) and scheduling system (Cadence) Superuser and new hire onboarding Compliance management within the standards of accreditation and care delivery standardsP and L forecast model development, implementation of forecasts, and pivot managementStrategic planning administration development, deployment, and management -
Pediatric Specialty AdministrationRush University Medical Center May 2013 - Apr 2017Chicago, IlEMR (Epic) and Scheduling (Cadence) end user orientation trainerStaffing management to include recruiting, performance, and, if absolutely required, terminationEnsure the effective daily operations of 15 Sub Specialty Pediatric Practices Provide direct oversight of the Central Communications Center Operations and Staff -
Regional Medical Practice AdministratorMidamerica Orthopedics Apr 2012 - Apr 2013Schaumburg, IlResponsible for overall Administration Operations for three Orthopedic Clinics and a labor force of 40 Fiscal Management, Information Systems and Technology Management, Health Information Management Human Resources Management to include RNs, MA’s, Radiology Technicians, and Staff Physicians EMR and Practice Management systems training and deployment to all Clinical and Non-Clinical Staff
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Agency Office ManagerCovenant Care At Home Feb 2010 - Mar 2012St. Charles, IlResponsible for the Home Care Agency Business Operations in private and community-based residences Fiscal Management, Information Systems and Technology Management, Health Information Management Human Resources Management (HRIS-Multiport, payroll, workman compensation coordination), staff recruitment, disciplinary actions, and performance evaluationsEMR system management, training, and deployment to all Clinical and Non-Clinical Staff -
Community LiaisonPrairie St.John’S Hospital Jun 2007 - Jul 2009Fargo, NdProvide health system access education to referral sources - website portal, admissions information, etc.Strategic marketing plan creation and deployment for assigned service area (outstate Minnesota) Responsible for exceeding admissions forecasts and business development opportunities Build strong referral relationships with Hospitals, Clinics, Schools, and State agencies to ensure positive relationships - foster and promote mental health services throughout the service areaEffective Community event participation, event hosting through positive community interactions Maintain a high level of awareness of the complete continuum of care through effective networking techniques -
Operations DirectorIntrepid Usa Healthcare Services Jan 2002 - Jan 2005Minneapolils, MnResponsible for to overall field operations of the PCA and HHA in-home servicesDirector of clinical nursing assistants, which numbered 823, as well as a regional management team of 7 Direct management of the agency's fiscal operations, including budget preparation, forecasting, and resource management. Responsible for the direct delivery of operational key performance indicators to Executive-Administration The essential key component is Process & Procedure development, implementation, direction, interpretation, and revision.Manage all aspects of the IT/IS infrastructure, including the VoIP systems
Gerald Gomez Skills
Frequently Asked Questions about Gerald Gomez
What company does Gerald Gomez work for?
Gerald Gomez works for Smi
What is Gerald Gomez's role at the current company?
Gerald Gomez's current role is Medical Practice Administration.
What is Gerald Gomez's email address?
Gerald Gomez's email address is gg****@****tho.com
What skills is Gerald Gomez known for?
Gerald Gomez has skills like Operations Management, Leadership, Medical Staff Relations, Operating Budgets, Fiscal Management, Asset Managment, Electronic Medical Records System Management, Health Information Management, Healthcare Information Technology, Human Resources, Marketing, Building Relationships.
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