Gerald Mock Email & Phone Number

Houston, Texas Area

Houston, Texas Area

Houston, Texas Area

Responsible for delivering quality optical disc drives for PC integration and after market options to be used in a business environment. Primarily with drives that implement the Serial ATA and Parallel ATA interfaces.As Technical Project Manager, maintain roadmaps, status and schedule updates for internal customers. Team lead for ODD Module Leadership Team, providing technical and business input.Manage qualifications of optical and magnetic removable storage devices such as Blu-ray Writers, DVD Writers, CD-RW, DVD-ROM, CD-ROM, floppy, USB floppy, LS-120, and Zip drives. Generate qualification and test procedures.Responsible for issue resolution on removable storage devices. Use troubleshooting and debug skills along with knowledge of industry standard specifications to accurately determine root cause of an issue as a software, hardware or firmware problem. Work with the responsible party to ensure the issue is resolved. Maintain issues in the OTS system.Serve as subject matter expert to the business unit for removable storage technology. Manage supplier technical relationships. Monitor and track supplier roadmaps. Provide input into the supplier selection and product transition processes.Generate and maintain purchase specifications and test plans for removable storage devices. Engage with suppliers to quickly resolve issues found during qualification and from customers through 3LS.

Houston, Texas Area

Responsible for delivering quality optical disc drives for PC integration and after market options to be used in a business environment. Primarily with drives that implement the Serial ATA and Parallel ATA interfaces.As Technical Project Manager, maintain roadmaps, status and schedule updates for internal customers. Team lead for ODD Module Leadership Team, providing technical and business input.Manage qualifications of optical and magnetic removable storage devices such as Blu-ray Writers, DVD Writers, CD-RW, DVD-ROM, CD-ROM, floppy, USB floppy, LS-120, and Zip drives. Generate qualification and test procedures.Responsible for issue resolution on removable storage devices. Use troubleshooting and debug skills along with knowledge of industry standard specifications to accurately determine root cause of an issue as a software, hardware or firmware problem. Work with the responsible party to ensure the issue is resolved. Maintain issues in the OTS system.Serve as subject matter expert to the business unit for removable storage technology. Manage supplier technical relationships. Monitor and track supplier roadmaps. Provide input into the supplier selection and product transition processes.Generate and maintain purchase specifications and test plans for removable storage devices. Engage with suppliers to quickly resolve issues found during qualification and from customers through 3LS.

Houston, Texas Area

Create and execute test plans for the evaluation and qualification of optical and magnetic drives, memory and other options in a mobile-computing environment. Report and resolve problems using PTR system. Interface with program teams and suppliers.Cog engineer for cable assemblies. Design cables based on marketing requirements. Generate specifications. Select and interface with suppliers. Create and execute test plan.Interface with EMC range to mitigate emissions and ESD failures.Assisted in the electrical design of mobile computers. Generate schematics, netlist and BOM using Powerview. Monitor and verify artwork layout using SPECCTRAQuest. Write ECNs to maintain released documentation.Perform duties of Lab Manager to ensure lab meets all EHS&S requirements. Order and maintain lab supplies and equipment.Perform test and debug of microprocessor-based circuit boards for personal computers and printers, soldering, modifications and rough mechanical assembly. Use equipment such as digital oscilloscopes, DMM, logic analyzers, power supplies, and In Circuit Emulators.

Houston, Texas Area

Duties included troubleshooting all types of Compaq systems to component level. Including 286, 386 and 486 based processor boards on both desktop and portables.Also memory and video systems, floppy, hard drive, serial and parallel circuits.

Houston, Texas Area

Direct customer engagement in the field and over the telephone.Onsite customer service. Repair and installation of terminals, printers and mainframe equipment.Duties included repairing all types of mainframes, CRT’s, printers, and modems to board and component level at the customer site and repair lab. Soldering and board modifications.