Gerald Mosley Email and Phone Number

Responsible for supporting the implementation and maintenance of highly technical communication systems at customer location. updating system software and on call for issues that may arise at any given moment at 911 call center for San Francisco department of Emergency Management and other counties

Hired as a contractor to support Key account, Kaiser Permanente, and to support initiative at various sitesthroughout the Bay Area, Spearheaded cost saving initiative to identify and assess need of pots and T1 circuits and to determine viability and needs, which resulted in annual savings of $2k.

• Provide comprehensive field services for data, telephone, cable and fiber optic cabling for both residential and business clients.• Perform routine and non-routine installation, maintenance, diagnostics, troubleshooting and repairs for residential and business services including telephone, video, and internet services.• Provide onsite diagnostics, testing, and troubleshooting of cable, ground testing and ensure circuit acceptability speeds for video products.• Provide location… Show more • Provide comprehensive field services for data, telephone, cable and fiber optic cabling for both residential and business clients.• Perform routine and non-routine installation, maintenance, diagnostics, troubleshooting and repairs for residential and business services including telephone, video, and internet services.• Provide onsite diagnostics, testing, and troubleshooting of cable, ground testing and ensure circuit acceptability speeds for video products.• Provide location services of underground transmission lines.• All duties performed in accordance with corporate, state and local rules and regulations and in accordance with OSHA and strict safety standards.• Provide daily work order assignments documentation.• Act as liaison with customers, contractors, other trades.• Operate a variety of hand and power tools; use and interpret electronic technical and schematic drawings to troubleshoot a variety of onsite issues.• Performed routine and non-routine installation and repairs for home and business for telecommunication and internet services.• Installed low voltage Cat5, ran wiring, mounted interfaces, installed multiple jacks, and configured internet service including ensuring PC and Mac compatibility resolution.• Provided complete repair of chronic customer problems that included both inside and outside resolutions.• Ran lines from building to poles.• Resolved telecomm and dial-tone problems. Show less

• Performed routine and non-routine installation and repairs for home and business for telecommunication and internet services.• Installed low voltage Cat5, ran wiring, mounted interfaces, installed multiple jacks, and configured internet service including ensuring PC and Mac compatibility resolution.• Provided complete repair of chronic customer problems that included both inside and outside resolutions.• Ran lines from building to poles.• Resolved telecomm and dial-tone… Show more • Performed routine and non-routine installation and repairs for home and business for telecommunication and internet services.• Installed low voltage Cat5, ran wiring, mounted interfaces, installed multiple jacks, and configured internet service including ensuring PC and Mac compatibility resolution.• Provided complete repair of chronic customer problems that included both inside and outside resolutions.• Ran lines from building to poles.• Resolved telecomm and dial-tone problems. Show less

• Provided installation services for DSL for home and business, perform comprehensive diagnostics, troubleshooting and testing, documentation that included incident, resolution and time stamp.• Provided complete product education and training for clients.

• Contracted to provide wiring installation and Cat5 cabling in Pala Alto Veteran Hospital; installed telecomm jacks.• Interfaced with lead contractor on Hilti Fire Stop installation.

• Provided phone and internet services in various areas through the campus.• Installed, maintained, and provided diagnostics and end user training for Audix voice mail system.