Gerald Francis Email & Phone Number

Greater Boston Area

Responsible for growing and improving Keolis’ existing and future business activities, showcasing the company’s capabilities and ensuring best practices across the U.S. and Canada.

Greater Boston Area

Managed daily operations for the Massachusetts Bay Transportation Authority commuter rail system in Boston, one of the largest and most complex systems in North America carrying more than 127,000 passengers each week day.

San Jose, California

General Manager of Caltrain operations, managing contract and providing overall guidance and direction, including regulatory compliance. Ensure correlation between client RFPs and proposed solutions. Maintain client/contractor relations. Work closely with the corporate office in interpretation and coordination with procurement contracts, contract billing.

Dallas, Texas

Build market position by locating, developing, defining, negotiating, and closing business relationships. Locate or propose potential business deals by discovering and exploring opportunities. Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations. Close new business deals by coordinating.

Analyzed client's safety and/or operational excellence system. Presented analysis and recommendation (s) to the client. Guided client through best practices in safety and/or operations excellence. Assisted client in developing goals, objectives and action plans relating to safety and/or operational excellence. Developed client safety and/or operational.

Washington D.C. Metro Area

Managed an annual operating budget of $1.1B and an annual capital program of $700M. Reported directly to the General Manager/Chief Executive Officer and manage both the Board Planning, Development and Real Estate Committee and the Board Customer Service, Operations and Safety Committee working closely with Board members and the Tri‐State Oversight.

Greater Los Angeles Area

Managed and directed all daily bus/rail operations for an 18,500 stop, 189‐line bus system covering 1,433 square miles with a fleet of 2,100 buses and a 72.7‐mile, 72-station rail system with a fleet of 153 rail cars and a daily ridership of 333,125 passengers. Reported to the Deputy General Manager and managed a staff of 1,010 employees, with eight direct.

Dallas/Fort Worth Area

Executive level operational oversight of DART’s Rail Operations including both day‐to‐day transportation and operations control center responsibilities ensuring DART met its operating goals. Agency named “Transit Agency of the Year” by APTA in 1997. Managed the development and implementation of directives and programs for the rail division in the areas of.

Dallas/Fort Worth Area

Responsible for the recruitment, training, and day‐to‐day management of Central Rail Operations union and supervisory staff. Managed the planning for all major engineering work. Monitored adherence to operational standards, rules, and regulations, as well as health and safety legislation. Acted to restore and maintain services affected by operational.

Greater St. Louis Area

Responded to and investigated rail accidents and incidents coordinating closely with emergency response agencies/teams. Conducted interviews with operators and witnesses and was responsible for developing well documented accident reports. Directed train operators during emergencies, equipment breakdowns, and service delays. Operated Rail Control Center.

Operation Lifesaver