Geraldine Hyde Email & Phone Number

Louisville, Kentucky, United States

Illinois, United States

- Knowledge of Hawk's automotive parts catalogs- Consistent communications with all customers for a steady repair schedule- Fluent in multiple ordering platforms; CCC1, OPS, Parts Trader & Collision Link- Regular communications with our parts vendors about shipment arrivals and back order status- Frequently expanding my knowledge and gaining new information about parts, back orders, delivery dates, and new technologies in vehicles- Promptly placing orders to not miss any cut off times and providing arrival times of parts to customers so they can plan repairs and schedule accordingly.- Answering any question a customer may have about parts, install, model type, paint codes, invoice copies, negotiations for damage repair requests and more.

Oak Lawn, Illinois, United States

- Achieving sales goals set by my superiors, through out 2020 as well as still surpassing year over year sales - In-depth knowledge of CCC1 estimating systems - Daily team meetings to discuss current repair status, updates on parts, and incoming jobs.- Preparing repair schedules with technicians for when vehicles should be completed, and getting together with technicians during the repair process to aid and solve and issue they might be encountering to sick to repair time schedule.- Working with all insurance companies, as well as rental agencies on a regular basis to ensure that everyone is on the same page about the repair timeline, and having appropriate information and documentation prepared for our discussions.- Frequent communications with customer to inform them the status of their repairs to their vehicle- Shop material and Parts ordering, when parts arrive, inspect for quality and test fit before paint- Arranging team schedules and time off requests of technicians to ensure repair time schedule is kept- Arranging rental picks up and returns for customers- Reviewing a customer’s estimate with them to ensure they understand the repairs that are going to be done, and the projected timeline as well as if there are possibilities of additional damage. And how I plan to address those with their insurance company.

Glen Ellyn, Il

- Arranging of vehicle pickup, drop offs and reviewing repairs with our customers- Scheduling the incoming jobs for the month- Writing estimates and placing parts orders- Regular contact with suppliers of our daily needs and making sure we are always stocked- Fluent and consistent communications with customers and insurance company's

- AutoCAD certified & NTC Certified.- Design, plot, print and scan to scale fire alarm designs for buildings.- Obeying the laws and rules of local town, city, villages and AHJ requirements during design process- Supplying and submitting all appropriate documents to local village halls for review and approval.- Scheduling meetings for design reviews with customers.

- Organization of warehouse inventory creating the ability to get orders pulled in a timely fashion- Lead inventory purchaser with regular communications with a wide variety of vendors.- Regularly expanding knowledge, new information, pricing and availability on products and inventory- Receiving of shipments, cataloging and sorting to appropriate jobs- Appropriate packaging of parts and materials for nation wide shipping

Lombard, Il

- Handling courts and legal firms paperwork. (P.E.R.C. Card Mandatory)- Making accurate copies of documents ensuring no pages are missing- Preparing documents for transfer team to deliver to the courts for formal signing. - Sorting and accounting for documents received from courts and lawyer firms.- Data entry, inputting all court information into the systems database.

Glen Ellyn, Il

- Pulling orders and preparing them for delivery- Delivering Parts to our customers quick and efficiently - Knowledge of parts to help answer any questions- Cleaning and organizing the store front.- Inventory organization and management

Lombard, Il

- Photographing families and reviewing photos while providing them with a superior experience.- In-store/studio customer service representative- Handling orders over the phone, order questions and scheduling appointments- Filing and tracking all orders preparing the end of day quota schedule- Preparing the register at beginning of the day and doing final count and closing of register