Geraldine Moore Email and Phone Number

-Collaborated with cross-functional teams to address complex customer issues, with a 90% satisfactory rate.-Maintained accurate and detailed customer records in the CRM system, documenting interactions and follow-up actions.-Provided proactive support by anticipating customer needs, promoting relevant services, and facilitating upselling opportunities.-Utilized active listening and problem-solving skills to de-escalate tense situations and turn negative experiences into positive outcomes.-Conducted in-depth product knowledge training to stay updated on the latest Ford models, features, and promotions.

-Utilized a variety of photographic equipment and techniques to capture high-quality images in challenging lighting situations.-Identified and edited images that visually represented the client's desired message and aesthetic.-Created a portfolio of photographs that showcased a client's products in an innovative and engaging way, resulting in a 15% increase in website traffic.-Collaborated with marketing teams to create images that effectively conveyed the client’s message.

-Greeted and assisted visitors, providing a welcoming and professional environment.-Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings.-Prepared and submitted expense reports in a timely manner.-Created and distributed weekly operational updates to keep employees informed of changes and progress.-Provided administrative support to multiple departments, including scheduling, coordinating meetings and events, and taking minutes.-Assisted with payroll processing, including verifying and entering employee time sheets.