Customer Service Representative
Bogota, D.C., Capital District, Colombia
-Perform administrative functions such as database management, corporate email correspondence, and national and international client management.-Use strong communication skills to provide exceptional customer service to all passengers visiting the VIP lounge, identifying their needs and creating effective solutions.-Manage service sales, including upselling additional amenities and packages to increase revenue for the VIP lounge.-Use multitasking skills to handle multiple duties at once, including greeting and checking in passengers, providing information about airport services and amenities, and managing reservations for the VIP lounge.-Collaborate with a team of hosts and customer service representatives to provide a seamless and enjoyable experience for passengers, while maintaining a positive and professional attitude at all times.