Geraldine Trefethen, M.Sc Email & Phone Number

Teaneck, New Jersey, Us

Dublin 2, Ie

As a Senior Manager at Accenture, I managed various aspects of our organization's operations to ensure efficiency, effectiveness, and alignment with the company’s and client’s strategic objectives. My role was focused optimizing processes, driving operational excellence, and fostering a culture of continuous improvement.Key Responsibilities:• Process Optimization• Storytelling and Narrative development• Operational Strategy• Growth and revenue expansion• Resource Management• Cross functional initiatives• Change Management• Market Research• P&L Management

Kirkland, Washington, Us

The Vice President role was a key leadership role at Appen, entrusted with the responsibility of providing strategic direction, operational oversight, and executive leadership, supporting global operations. Reporting directly to the SVP, the VP was a critical role in driving the organization's growth, achieving business objectives, and ensuring overall excellence in the data labelling and annotation space.Key Responsibilities:• Strategic Planning and Execution• Global Operations Management• Leadership and strategy• Financial Management• Client stakeholder management

Waltham, Massachusetts, Us

The Director of Digital Marketing and Localization role held key leadership position responsible for overseeing and aligning digital marketing efforts with localization strategies, for brands such as Microsoft, Nike, e-Bay, PayPal, Gap and HTC. This role focused on leveraging digital channels to reach a global audience, adapting content and campaigns to resonate with diverse markets and languages.Key Responsibilities included.• Digital strategy development• Localization strategy• Campaign Planning and Execution• Website and Content Localization• Social Media and Community Strategy• Global Operations management

Dublin 2, Ie

During my tenure as an E-Learning Program Manager at WBT Systems, I played a pivotal role in delivering our e-learning offerings, profoundly impacting the educational experience for thousands of learners at large Organizations such as Diego, AHIP and Valero. Leveraging my expertise in educational technology and program management, I led a cross-functional team in the design and implementation of an innovative Learning Management System (LMS) releases.Through requirements gathering exercises and collaboration with Software Engineers, and instructional designers, we built new releases in the existing LMS and pinpointed essential features for an improved user experience. I drove the project from conception to execution, ensuring seamless integration, user-friendly interfaces, and interactive content delivery.Key responsibilities:• Requirements Gathering• Agile project management• UI/UX Design• QA/Testing• Client stakeholder Management

Baden-Baden, De

In my role as a Project Manager at Arvato Finance, I had the opportunity to lead a crucial billing project that had a direct impact on operational efficiency and client satisfaction. Tasked with streamlining the billing process for a major client, I assembled a cross-functional team and meticulously planned and executed each phase of the project.Through strategic collaboration with both internal teams and the client, we were able to identify pain points in the existing billing system. Leveraging this insight, we implemented a series of process improvements and automation solutions that resulted in a reduction in billing cycle time and an increase in billing accuracy.Key responsibilities:• Research and Consulting• Project management• Process optimization• Client collaboration• Project Reporting

Munich, De

The Siemens Project Manager role focused on facilitating and coordinating projects to ensure successful delivery within specified timelines, budgets, and quality standards. The Siemens Project Coordinator (Banking Software and Hardware Deployment project) at Allied Irish Bank was a pivotal role focused on coordinating and facilitating the seamless deployment of new banking software and hardware across the AIB Banking organization. This position entailed overseeing a significant team of contractors (100+), ensuring efficient and timely execution of the project within a tight timeframe.Key responsibilities:• Project Planning and Execution• Contractor Coordination• Stakeholder Communication• Logistics and resource management• Budget Management• Documentation and reporting

Masters Of Computer Science In Knowledge Management

Diploma In Digital Selling, Digital Marketing

Advanced Post Graduate Diploma In Project Management, Pmp - Pmi Certified

Bachelor Of Science (Bs) In Software Development

Global Digital Marketing And Localization

Diploma In Multimedia Applications Develoment