Gerald Nichols is a seasoned executive with over 20 years of Benefits Administration experience in both operations and development. Over the years Gerald has developed a management style that he uses to build dynamic, high performing teams. With a strong foundation, he is able to be agile in his approach to each situation. With his development background, he has the ability to develop business process solutions that not only provide the most effective way to accomplish the task but also allowing to provide the best customer service as possible. Gerald Is highly skilled relationship manager and has years of experience working with large parters such as UKG (Ultimate Software) and Trion/MMA. Being able to bridge the gap between Operations and Technology gives him the insight needed to improve relationship and work to insure the partners are happy with our product. Gerald's background has provided him with a wide range of skills that center around a basic principle – “Get Things Done”. Gerald is driven to solve problems and find the most efficient way to provide the best service possible. He has managed 100's of projects from small inter-departmental projects to enterprise wide project with numerous stakeholders. He has a demonstrated history of bring projects to a successful completion. Specialties: Benefits Administration, Exchange Solutions, Insurance, Innovative Technology, Carrier File Feeds, Integration, Healthcare Reform, Business Outsourcing Solutions, Metrics/KPI Tracking, Enterprise Project Management, Managing Software Development Projects.