Gerald Young Email & Phone Number

Naples, Fl, Us

Remote

Providing personalized IT consulting services.

Provided technical support for hardware and software for church as well as affiliated school. Solved day-to-day network issues. Suggested and implemented strategies for streamlining personnel/PC interactions. Optimized computer usage to provide the means to fulfill the mission of the church. Operations involved day to day setup, installation, maintenance and backup of all servers and various programming tasks as necessary. Created school lunch program with SQL database back end. Provided key support to various levels of the organization, and worked to streamline functionality of the congregational and financial database. Sole technical consultant for both church and school (over 400 devices) for 5 years. Implemented smart phone synchronization. Able to multi-task projects and prioritize well. Implemented OTRS ticketing system and provided support for its use. Began a pilot to use WordPress for web CMS. Support included phone systems (PBX and PRI) as well as Internet connectivity and filtering, including Smoothwall and Dan's Guardian. Recently implemented MailArchiva email archiving system. Implemented Open Source when practical, and as much as possible, but always considered the end goal. Began testing the implementation of virtualization for servers via VirtualBox.

Responsible for security and implementation of shared Internet access at client sites. Experience with routers, switches, hubs utilized. Specialties include network security and communication. Implementation of Faxmaker for Exchange to centralize fax to email. Able to create batch files to quickly solve recurring needs. Provided Netware-to-Microsoft NT migration, as well as Terminal Server implementation. On site technical support for large clients, as well as overseeing 6 technicians. Superior expertise in POP3 and SMTP protocols and firewalls. Programming electronic data interchange (EDI) with government and bank systems with third party software. Knowledge in Palm and Windows CE PDA connectivity with Outlook including synchronization of shared folders. Expert knowledge regarding upgrades and installations of software and hardware. DNS ability, including application of dynamic DNS options for those without static IP addresses. Strong emphasis in data transfer, Internet, IP connectivity and security.

Bs Ee, Electrical Engineering

Activities and Societies: Campus Activities Board

High School