Geralyn Daniel Email & Phone Number

Fayetteville, Georgia, United States

Dobbins Arb, Ga

• Oversee $2.4M of equipment, maintain budget and ensure accountability of product• Mange Air Force quality control programs• Direct maintenance work assignments for personnel and oversee their progress on ground equipment • Selected to join the elite evaluation team• Validated maintenance procedures, ensured compliance with Air Force and OSHA standards• Instrumental in validating 1,502 checklist items and 107 evaluations at Maxwell AFB• Provided training to maintenance personnel • Versed in data collection - strengthened inspection system

Greater Atlanta Area

• Project Management experienced - manage contracts, vendors and database project files with zero errors - ensured company efficiency• Fiscally savvy - saved company millions in taxes during computer system conversion - identified shortfalls and paid accounts prior to default • Placed equipment into inventory service, retired equipment as needed• Ordered, receipted, disbursed material and labor for vendor payment and budget tracking• Created and managed outside project work order tickets

Greater Atlanta Area

• Provided administrative support for management and outside plant field projects• Managed proper coding of contract material, labor and engineering billing• Averted over spending, duplication of materials and billing by analyzing orders• Verified accounts, inventory function codes, and field reporting codes on projects for auditing purposes• Retired and transferred equipment for disposal or reuse, authorized and paid invoices, processed credit memos

Greater Atlanta Area

• Articulated feature and service operation procedures in a call center domain• Supported customers with service, sales, billing issues, complaints, special requests• Resolved all customer issues in a timely and professional manner• Skillful in diffusing irate or difficult customers• Performed computerized testing on customer telephone lines for repair purposes

Morrow, Ga

• Assisted customers with project planning, recommended suitable materials for use• Stocked shelves and assembled store displays and planograms• Operated cash register, handled returns, special orders, sales transaction corrections• Opened and closed store (key holder), made bank deposits, handled register withdrawals• Balanced out tills, entered Start of Day/End of Day entries into System 3300 computer linking daily sales, inventory ordering, receipt of shipments, special orders and payroll to corporate headquarters• Experienced in delivering optimal customer service

Associate Of Science (A.S.), Aerospace Ground Equipment Technology

Bachelor Of Science (B.S.), Professional Aeronautics