Gerard Dcruz

Gerard Dcruz Email and Phone Number

Senior Manager - Sales and Relationship @ Network International
United Arab Emirates
Gerard Dcruz's Location
United Arab Emirates, United Arab Emirates
Gerard Dcruz's Contact Details

Gerard Dcruz work email

Gerard Dcruz personal email

About Gerard Dcruz

Gerard Dcruz is a Senior Manager - Sales and Relationship at Network International. He possess expertise in microsoft office, management, microsoft excel, microsoft word, research and 14 more skills.

Gerard Dcruz's Current Company Details
Network International

Network International

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Senior Manager - Sales and Relationship
United Arab Emirates
Website:
network.ae
Employees:
3378
Gerard Dcruz Work Experience Details
  • Network International
    Senior Manager - Sales And Relationship
    Network International
    United Arab Emirates
  • Network International
    Senior Manager - Sales & Relationship
    Network International Jul 2011 - Present
    Barsha, Dubai
    - Visiting Clients & discussing on various new products where revenue is generated both for the client and us.- Approaching key customers and signing up for our services some of which are Dubai Tourism, Dubai Port Customs, Marj Hospitality etc.- As the second in command of Sales Unit, I manage the Sales team, Tracking their Sales Calls etc.- Coordinating with various departments like Interchange, AFU, Settlement, Chargeback, Fraud, and Solution Design.- Creating Various… Show more - Visiting Clients & discussing on various new products where revenue is generated both for the client and us.- Approaching key customers and signing up for our services some of which are Dubai Tourism, Dubai Port Customs, Marj Hospitality etc.- As the second in command of Sales Unit, I manage the Sales team, Tracking their Sales Calls etc.- Coordinating with various departments like Interchange, AFU, Settlement, Chargeback, Fraud, and Solution Design.- Creating Various Monthly, Quarterly, Half Yearly & yearly Reports to ensure that the performance is upto the management expectation. - Coordinating with the Management and discussing and working towards upgrading or changing internal process to ensure better customer experience.- Focus on cross selling.- Working on new projects and coordinating with various departments to ensure the project is approved and accepted by the customer. Show less
  • Noor Islamic Bank
    Sales Executive
    Noor Islamic Bank May 2011 - Aug 2011
    Dubai
    - To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Generate leads and provide data regarding prospective customers.- Focus on cross selling- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Sales Manager regarding different customer issues & concerns.- To ensure a good approval rate in maintained.
  • Standard Chartered Bank
    Sales Executive
    Standard Chartered Bank Dec 2009 - May 2011
    Dubai
    - To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Make daily reports and make joint calls with the new recruits.- Generate leads and provide data regarding prospective customers.- Focus on cross selling- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Sales Manager regarding different customer issues & concerns.- To ensure a good approval… Show more - To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Make daily reports and make joint calls with the new recruits.- Generate leads and provide data regarding prospective customers.- Focus on cross selling- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Sales Manager regarding different customer issues & concerns.- To ensure a good approval rate in maintained. Show less
  • Dunia Finance
    Sales Executive
    Dunia Finance Dec 2008 - Dec 2009
    Dubai
    - To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Make daily reports and make joint calls with the Personal Banking Consultants randomly.- Generate leads and provide data regarding prospective customers.- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Sales Manager regarding different customer issues & concerns.- To ensure a good approval rate… Show more - To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Make daily reports and make joint calls with the Personal Banking Consultants randomly.- Generate leads and provide data regarding prospective customers.- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Sales Manager regarding different customer issues & concerns.- To ensure a good approval rate in maintained. Show less
  • Cresent Commercial Bank
    Regional Sales Manager
    Cresent Commercial Bank Dec 2007 - Nov 2008
    Pakistan
    - To manage and motivate a team of 05 Asset Relationship Managers, 60 Personal Banking Consultants 01 Processor, 01 Sales Vigilance Officer & 02 Business Retention Officers.- Setting proper guidelines for the Managers to work efficiently with their team.- Ensure that the assigned targets are being achieved.- Coordinate with the Credit Policy / Initiation Unit for smooth dispensation of customer’s application.- Coordinate with the Marketing department for different kind of Sales… Show more - To manage and motivate a team of 05 Asset Relationship Managers, 60 Personal Banking Consultants 01 Processor, 01 Sales Vigilance Officer & 02 Business Retention Officers.- Setting proper guidelines for the Managers to work efficiently with their team.- Ensure that the assigned targets are being achieved.- Coordinate with the Credit Policy / Initiation Unit for smooth dispensation of customer’s application.- Coordinate with the Marketing department for different kind of Sales promotions.- Keep a direct link with the rejection review department for a better approval rate.- Recommend different promotional schemes.- Coordinate with the Credit Policy and analyze the delinquency ratio on every segment.- Coordinate with Admin & Product on monthly basis and cross check the CPA (Cost per Account) for the month.- Coordinate with the Collection department on the entire customer base crossing front end.- Conduct a monthly session with the overall region & share their performances. - Review & approve the Salaries/Commission of the staff working under my region.- Meet the Head of Sales monthly and discuss the previous month’s performance as well as plan for the new month.- Attend a Quarterly based Session with the Consumer Head and share the quarter performances. Show less
  • Royal Bank Of Scotland
    Area Sales Manager
    Royal Bank Of Scotland Feb 2006 - Nov 2007
    Pakistan
    - To manage and motivate a team of 04 Sales Managers & 48 Personal Banking Consultants.- Setting proper guidelines for Sales Managers to work efficiently with their team.- Train new Personal Banking Consultants in the team.- Ensure that the assigned targets are being achieved.- Coordinate with Credit Policy / Initiation Unit for smooth dispensation of customer’s application.- Coordinate with the NSBC on daily basis so that sales could be increased.- Visit companies to… Show more - To manage and motivate a team of 04 Sales Managers & 48 Personal Banking Consultants.- Setting proper guidelines for Sales Managers to work efficiently with their team.- Train new Personal Banking Consultants in the team.- Ensure that the assigned targets are being achieved.- Coordinate with Credit Policy / Initiation Unit for smooth dispensation of customer’s application.- Coordinate with the NSBC on daily basis so that sales could be increased.- Visit companies to initiate business.- Induct new Companies to our CCM list in light of the Credit Policy.- Coordinate directly with the Branch Manager regarding Branch Banking Customers.- Finalize the salary sheet for the teams. (Salary/Commission)- Conduct Daily Meetings with all the Personal Banking consultants.- Take Daily reports and make joint calls with the Personal Banking Consultants randomly.- Entertain the walk in customers and give them the complete product knowledge as well as resolve the problems whenever required.- Recommend different promotional schemes.- Arrange weekly meeting with Sales Managers. Show less
  • United Bank Limited
    Relationship Manager
    United Bank Limited Oct 2004 - Feb 2006
    Pakistan
    - To manage and motivate a team of 20 Relationship Officers.- To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Take daily reports and make joint calls with the Personal Banking Consultants randomly.- Generate leads and provide data regarding prospective customers.- To capitalize on the huge portfolio of our existing branch customer for credit cards.- Update customers regarding the processing and status of… Show more - To manage and motivate a team of 20 Relationship Officers.- To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Take daily reports and make joint calls with the Personal Banking Consultants randomly.- Generate leads and provide data regarding prospective customers.- To capitalize on the huge portfolio of our existing branch customer for credit cards.- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Relationship Manager regarding different customer issues & concerns.- Directly handle the credit card sales portfolio of five branches in co-ordination with the respective Branch Managers.- Visit Head office at Karachi on weekly basis for better Approval rate. Show less
  • Union Bank Limited
    Team Leader
    Union Bank Limited Jul 2003 - Nov 2004
    Pakistan
    - Supervise a team of 18 Sales & Telemarketing Executives.- Generate leads and provide data regarding prospective customers.- Prepare various daily, weekly & monthly reports pertaining to sales activity.- Coordinate with all other departments for the prompt processing of credit card applications.- Train new Executives in the team.- Prepare the Salary sheet for the team. (Basic + Commission).- Suggest different promotional schemes.In addition to the above, I was… Show more - Supervise a team of 18 Sales & Telemarketing Executives.- Generate leads and provide data regarding prospective customers.- Prepare various daily, weekly & monthly reports pertaining to sales activity.- Coordinate with all other departments for the prompt processing of credit card applications.- Train new Executives in the team.- Prepare the Salary sheet for the team. (Basic + Commission).- Suggest different promotional schemes.In addition to the above, I was also marketing the “Ready Cash” product. Show less
  • Instaphone Pakcom Limited
    Customer Relationship Officer
    Instaphone Pakcom Limited Oct 1999 - Jun 2002
    Pakistan
    - Supervise the staff of the service center that handled over 7000 per month.- Resolve all customer problems related to pre paid and postpaid mobile services.- Prepare various daily, weekly and monthly reports pertaining to walk in customer’s problems, reconnections, sales and other issues related to service center activities.- Handle all correspondence related to walk in customers.- Coordinate with all other departments.- In house Sales.- Prepare the monthly roster for… Show more - Supervise the staff of the service center that handled over 7000 per month.- Resolve all customer problems related to pre paid and postpaid mobile services.- Prepare various daily, weekly and monthly reports pertaining to walk in customer’s problems, reconnections, sales and other issues related to service center activities.- Handle all correspondence related to walk in customers.- Coordinate with all other departments.- In house Sales.- Prepare the monthly roster for the Service centre staff. Show less

Gerard Dcruz Skills

Microsoft Office Management Microsoft Excel Microsoft Word Research Powerpoint Sales Leadership Training English Process Improvement Windows Outlook Recruiting Analysis Crm Credit Credit Cards Business Analysis

Gerard Dcruz Education Details

  • Bba
    Bba
    Marketing
  • Board Of Higher Secondry Education
    Board Of Higher Secondry Education
    E-Commerce/Electronic Commerce
  • St. Patricks High School
    St. Patricks High School
    B

Frequently Asked Questions about Gerard Dcruz

What company does Gerard Dcruz work for?

Gerard Dcruz works for Network International

What is Gerard Dcruz's role at the current company?

Gerard Dcruz's current role is Senior Manager - Sales and Relationship.

What is Gerard Dcruz's email address?

Gerard Dcruz's email address is je****@****ail.com

What schools did Gerard Dcruz attend?

Gerard Dcruz attended Bba, Board Of Higher Secondry Education, St. Patricks High School.

What are some of Gerard Dcruz's interests?

Gerard Dcruz has interest in Children, Environment.

What skills is Gerard Dcruz known for?

Gerard Dcruz has skills like Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Sales, Leadership, Training, English, Process Improvement, Windows.

Who are Gerard Dcruz's colleagues?

Gerard Dcruz's colleagues are Samir Ansari, Amer Hadidi, Motasem Alhalikawi, Shaikha Ali, عبد الرحمن الغريسي, Marwan Aly, Ahmad Qasem (Togaf®).

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