Gerard Dcruz Email and Phone Number
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Gerard Dcruz is a Senior Manager - Sales and Relationship at Network International. He possess expertise in microsoft office, management, microsoft excel, microsoft word, research and 14 more skills.
Network International
View- Website:
- network.ae
- Employees:
- 3378
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Senior Manager - Sales And RelationshipNetwork InternationalUnited Arab Emirates -
Senior Manager - Sales & RelationshipNetwork International Jul 2011 - PresentBarsha, Dubai- Visiting Clients & discussing on various new products where revenue is generated both for the client and us.- Approaching key customers and signing up for our services some of which are Dubai Tourism, Dubai Port Customs, Marj Hospitality etc.- As the second in command of Sales Unit, I manage the Sales team, Tracking their Sales Calls etc.- Coordinating with various departments like Interchange, AFU, Settlement, Chargeback, Fraud, and Solution Design.- Creating Various… Show more - Visiting Clients & discussing on various new products where revenue is generated both for the client and us.- Approaching key customers and signing up for our services some of which are Dubai Tourism, Dubai Port Customs, Marj Hospitality etc.- As the second in command of Sales Unit, I manage the Sales team, Tracking their Sales Calls etc.- Coordinating with various departments like Interchange, AFU, Settlement, Chargeback, Fraud, and Solution Design.- Creating Various Monthly, Quarterly, Half Yearly & yearly Reports to ensure that the performance is upto the management expectation. - Coordinating with the Management and discussing and working towards upgrading or changing internal process to ensure better customer experience.- Focus on cross selling.- Working on new projects and coordinating with various departments to ensure the project is approved and accepted by the customer. Show less -
Sales ExecutiveNoor Islamic Bank May 2011 - Aug 2011Dubai- To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Generate leads and provide data regarding prospective customers.- Focus on cross selling- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Sales Manager regarding different customer issues & concerns.- To ensure a good approval rate in maintained.
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Sales ExecutiveStandard Chartered Bank Dec 2009 - May 2011Dubai- To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Make daily reports and make joint calls with the new recruits.- Generate leads and provide data regarding prospective customers.- Focus on cross selling- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Sales Manager regarding different customer issues & concerns.- To ensure a good approval… Show more - To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Make daily reports and make joint calls with the new recruits.- Generate leads and provide data regarding prospective customers.- Focus on cross selling- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Sales Manager regarding different customer issues & concerns.- To ensure a good approval rate in maintained. Show less
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Sales ExecutiveDunia Finance Dec 2008 - Dec 2009Dubai- To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Make daily reports and make joint calls with the Personal Banking Consultants randomly.- Generate leads and provide data regarding prospective customers.- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Sales Manager regarding different customer issues & concerns.- To ensure a good approval rate… Show more - To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Make daily reports and make joint calls with the Personal Banking Consultants randomly.- Generate leads and provide data regarding prospective customers.- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Sales Manager regarding different customer issues & concerns.- To ensure a good approval rate in maintained. Show less
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Regional Sales ManagerCresent Commercial Bank Dec 2007 - Nov 2008Pakistan- To manage and motivate a team of 05 Asset Relationship Managers, 60 Personal Banking Consultants 01 Processor, 01 Sales Vigilance Officer & 02 Business Retention Officers.- Setting proper guidelines for the Managers to work efficiently with their team.- Ensure that the assigned targets are being achieved.- Coordinate with the Credit Policy / Initiation Unit for smooth dispensation of customer’s application.- Coordinate with the Marketing department for different kind of Sales… Show more - To manage and motivate a team of 05 Asset Relationship Managers, 60 Personal Banking Consultants 01 Processor, 01 Sales Vigilance Officer & 02 Business Retention Officers.- Setting proper guidelines for the Managers to work efficiently with their team.- Ensure that the assigned targets are being achieved.- Coordinate with the Credit Policy / Initiation Unit for smooth dispensation of customer’s application.- Coordinate with the Marketing department for different kind of Sales promotions.- Keep a direct link with the rejection review department for a better approval rate.- Recommend different promotional schemes.- Coordinate with the Credit Policy and analyze the delinquency ratio on every segment.- Coordinate with Admin & Product on monthly basis and cross check the CPA (Cost per Account) for the month.- Coordinate with the Collection department on the entire customer base crossing front end.- Conduct a monthly session with the overall region & share their performances. - Review & approve the Salaries/Commission of the staff working under my region.- Meet the Head of Sales monthly and discuss the previous month’s performance as well as plan for the new month.- Attend a Quarterly based Session with the Consumer Head and share the quarter performances. Show less
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Area Sales ManagerRoyal Bank Of Scotland Feb 2006 - Nov 2007Pakistan- To manage and motivate a team of 04 Sales Managers & 48 Personal Banking Consultants.- Setting proper guidelines for Sales Managers to work efficiently with their team.- Train new Personal Banking Consultants in the team.- Ensure that the assigned targets are being achieved.- Coordinate with Credit Policy / Initiation Unit for smooth dispensation of customer’s application.- Coordinate with the NSBC on daily basis so that sales could be increased.- Visit companies to… Show more - To manage and motivate a team of 04 Sales Managers & 48 Personal Banking Consultants.- Setting proper guidelines for Sales Managers to work efficiently with their team.- Train new Personal Banking Consultants in the team.- Ensure that the assigned targets are being achieved.- Coordinate with Credit Policy / Initiation Unit for smooth dispensation of customer’s application.- Coordinate with the NSBC on daily basis so that sales could be increased.- Visit companies to initiate business.- Induct new Companies to our CCM list in light of the Credit Policy.- Coordinate directly with the Branch Manager regarding Branch Banking Customers.- Finalize the salary sheet for the teams. (Salary/Commission)- Conduct Daily Meetings with all the Personal Banking consultants.- Take Daily reports and make joint calls with the Personal Banking Consultants randomly.- Entertain the walk in customers and give them the complete product knowledge as well as resolve the problems whenever required.- Recommend different promotional schemes.- Arrange weekly meeting with Sales Managers. Show less
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Relationship ManagerUnited Bank Limited Oct 2004 - Feb 2006Pakistan- To manage and motivate a team of 20 Relationship Officers.- To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Take daily reports and make joint calls with the Personal Banking Consultants randomly.- Generate leads and provide data regarding prospective customers.- To capitalize on the huge portfolio of our existing branch customer for credit cards.- Update customers regarding the processing and status of… Show more - To manage and motivate a team of 20 Relationship Officers.- To execute n achieve the sales target set by my supervisor.- Ensure that the assigned targets are being achieved.- Take daily reports and make joint calls with the Personal Banking Consultants randomly.- Generate leads and provide data regarding prospective customers.- To capitalize on the huge portfolio of our existing branch customer for credit cards.- Update customers regarding the processing and status of their application.- Provide day-to-day report to the Relationship Manager regarding different customer issues & concerns.- Directly handle the credit card sales portfolio of five branches in co-ordination with the respective Branch Managers.- Visit Head office at Karachi on weekly basis for better Approval rate. Show less -
Team LeaderUnion Bank Limited Jul 2003 - Nov 2004Pakistan- Supervise a team of 18 Sales & Telemarketing Executives.- Generate leads and provide data regarding prospective customers.- Prepare various daily, weekly & monthly reports pertaining to sales activity.- Coordinate with all other departments for the prompt processing of credit card applications.- Train new Executives in the team.- Prepare the Salary sheet for the team. (Basic + Commission).- Suggest different promotional schemes.In addition to the above, I was… Show more - Supervise a team of 18 Sales & Telemarketing Executives.- Generate leads and provide data regarding prospective customers.- Prepare various daily, weekly & monthly reports pertaining to sales activity.- Coordinate with all other departments for the prompt processing of credit card applications.- Train new Executives in the team.- Prepare the Salary sheet for the team. (Basic + Commission).- Suggest different promotional schemes.In addition to the above, I was also marketing the “Ready Cash” product. Show less
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Customer Relationship OfficerInstaphone Pakcom Limited Oct 1999 - Jun 2002Pakistan- Supervise the staff of the service center that handled over 7000 per month.- Resolve all customer problems related to pre paid and postpaid mobile services.- Prepare various daily, weekly and monthly reports pertaining to walk in customer’s problems, reconnections, sales and other issues related to service center activities.- Handle all correspondence related to walk in customers.- Coordinate with all other departments.- In house Sales.- Prepare the monthly roster for… Show more - Supervise the staff of the service center that handled over 7000 per month.- Resolve all customer problems related to pre paid and postpaid mobile services.- Prepare various daily, weekly and monthly reports pertaining to walk in customer’s problems, reconnections, sales and other issues related to service center activities.- Handle all correspondence related to walk in customers.- Coordinate with all other departments.- In house Sales.- Prepare the monthly roster for the Service centre staff. Show less
Gerard Dcruz Skills
Gerard Dcruz Education Details
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BbaMarketing -
Board Of Higher Secondry EducationE-Commerce/Electronic Commerce -
St. Patricks High SchoolB
Frequently Asked Questions about Gerard Dcruz
What company does Gerard Dcruz work for?
Gerard Dcruz works for Network International
What is Gerard Dcruz's role at the current company?
Gerard Dcruz's current role is Senior Manager - Sales and Relationship.
What is Gerard Dcruz's email address?
Gerard Dcruz's email address is je****@****ail.com
What schools did Gerard Dcruz attend?
Gerard Dcruz attended Bba, Board Of Higher Secondry Education, St. Patricks High School.
What are some of Gerard Dcruz's interests?
Gerard Dcruz has interest in Children, Environment.
What skills is Gerard Dcruz known for?
Gerard Dcruz has skills like Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Sales, Leadership, Training, English, Process Improvement, Windows.
Who are Gerard Dcruz's colleagues?
Gerard Dcruz's colleagues are Samir Ansari, Amer Hadidi, Motasem Alhalikawi, Shaikha Ali, عبد الرحمن الغريسي, Marwan Aly, Ahmad Qasem (Togaf®).
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Gerard D'Cruz
Toronto, On1hotmail.com -
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