Gerard Mugema Email & Phone Number

Kampala, UG

Kampala, Central Region, Uganda

Kampala, Uganda

I lead a team that is responsible for setting up, managing, and troubleshooting MSH's information technology systems. Our duties include responding to hardware/software problems, networking, updating system software, enterprise data backup, end user training, tracking the data and communications used on the network, and securing the IT infrastructure both.

Kampala, Uganda

My role is to support requests related to systems administration. This included: Managing the VMware infrastructure, Setting and maintaining servers, setting up and maintaining backup systems, troubleshooting network related problems, setting up disaster recovery sites and conducting routine failover drills, developing IT policies, hardware/enterprise.

Uganda

As IT Associate, my main responsibilities are to:1. Install, Configure, maintain and troubleshoot a wide range of hardware and software used in the Uganda Office including systems running on Virtual Servers(VMWare) 2. Perform hardware/Software upgrades to existing computer equipment as needed. This includes PABX System, Shared Server and Other IT equipment.

Kampala

Responsible for the overall day-to-day management of the information systems department including: 1. Design and develop websites which involves working closely with clients and also other developers to ensure that the products that get rolled out are acceptable by the client. 2. Develop graphics to be used on websites and social media platforms3. Install.

Kampala

Uganda

Specific functions and Lessons learned1. Install and support of the company standard software 2. Carry out daily and monthly backups and disaster recovery strategies3. Monitor network traffic management and security of the intranet services4. Maintenance of the Local Area Network 5. Maintaining Servers 6. Fixing Computer hardware problems and also.

Uganda

While at Infocom (Currently Liquid Telecom), I learned:1. Basics of operating systems and computer hardware which involved the installation and use of: DOS, Windows 9x, Windows Me, Windows 2000/2003 family, Windows XP and Windows Vista, SUSE Linux, redhat, SME, Mandiva, Linux-XP, STX Linux and Macintosh2. Setup and troubleshooting LAN/WAN services which.

Certificate, Cybersecurity

This course gave me a good practical understanding of: Systems Security, Authenticating Machines, Authenticating Humans, Discretionary.

Bachelor Of Science (Bsc), Computer Science