Gerard Simms Email & Phone Number

Orient Street, Batemans Bay

Diary Management• Ensure optimum diary management with maximum appointment volume and mix of appointments in order to meet business and customer requirements looking ahead in the diary, using available reports and confirming and re-arranging appointment times as necessary to increase productivity. Customer service• Provide the highest quality service and assistance to all customers• Manage and respond promptly to all customer enquires over the phone and in person• Acknowledge and resolve customer complaints and uphold client privacy and consents• Educate and assist customers with using and servicing their devices and accessories and perform minor repairsSales and Administration• Process customer sales and funder claims and receive payments for hearing aids and over the counter items.• Order, receive and manage clinic stock • Review clinic reports such as outstanding money report, unreleased orders/sales to ensure correct processes are followed and revenue flow is optimised in all allocated clinics. • Monitor sales reports throughout the month and assist with action plan to achieve forecast.• Complete daily reconciliation and banking• Maintain accurate records of client interactions and prepare and process required documentation for client appointmentsLead Generation• Undertake data mining and customer follow up to book appointments and maintain diary productivity• Conduct screening to identify clients needing hearing assessment and book assessments accordingly • Generate leads for the clinic by promoting referral programmes, “flyering” activities, events and outreach opportunities • Work with local HCP to promote and maintain medical referral relationships and ensure leads generated from this channel are appropriately prioritised and managed in store

Tomakin, New South Wales, Australia

Oversee customer bookings, access, allocation and use of site resources.Provide tourism advice to enquiries and follow up on client requests and needs.Maintain site and related resources particularly golf range and mini golf precinct.Review and renew related resources, including stocktaking, storage, collection and reordering of resources.Collate and account for daily monetary interactions.Liaise with government and non government institutions and associations.Oversee retail sale of professional golf equipment to meet customer's personal requirementsManage site and employees in absence of management.Other activities as initiated in response to identified company needs and as advised by management.

Broulee, New South Wales, Australia

POSITION OBJECTIVES To support Community Care management in the preparation and administration of staff rosters to ensure coverage of shifts with appropriately skilled staff. To support Community Care management in the review and maintenance of timesheets for timely submission to payroll.The role of the Roster Clerk is to support Community Care management in publishing staff rosters and timesheets in accordance with relevant industry instrument and Banksia policy.as such* Responsible for delivering an efficient and effective fortnightly roster• Manage daily roster changes as required• Assist with timesheet administration• Conduct other administration duties as required* Liaise with other government and non government organisations to arrange services for clients• Enjoy working in a cohesive fast paced team environment delivering exceptional customer service.Transportation of clients to appointments and other venues/activities

• Day to day administration of school, rostering of permanent and relief staff, payroll, budgeting, employing, and overseeing relief staff. • Building links with related support services, meeting community, diocesan, and government requirements.• Accurately maintain client records, referral documentation and financial records according to legislation.• Positively promoting school community and liaising with prospective students and parents.• Establishing and maintaining respectful, professional, and responsive relationships.• Liaising with executive regarding student and staff entries, movements and exits. • Liaising and resolution of staff and student issues and wellbeing.• Maintain confidentiality of school, staff, students, and family information.• Excellent time management skills with the ability to multitask and effectively manage competing priorities.• Liaising with Catholic Education Office, Government departments, Religious Education coordinator and overseeing staff spirituality.• Overseeing aboriginal education officer and college chaplain.• Contribution to governance process and procedures.• WH&S committee member.

• Day to day administration of department.• Employment, professional development, and wellbeing of staff.• Rostering/timetabling of staff.• Department budget and equipment orders.• Meeting government, curriculum and diocesan requirements. • WH&S in science labs.* Teaching

Administration of several subject departments and staff.Rostering/timetabling of staff.Liaising with prospective students and parentsExcellent time management skills with the ability to multitask and effectively manage competing priorities.Department’s budgeting and ordering. Meeting government, curriculum, and diocesan requirements.Contribution to governance process and proceduresAccurately maintain client records, referral documentation and financial records according to legislation.Teaching

Administration of year groups.Overseeing wellbeing of students, families, and staff. Budgeting, planning, and organising events for year 7-12 groups.Maintain confidentiality of school, staff, students, and family information.Meeting government and diocesan requirements.Accurately maintain client records, referral documentation and financial records according to legislation.Teaching

Certificate Iv, Business Administration, Management And Operations

Master Of Education - Med, Educational Leadership And Administration, General

Completed Masters Degree in Education including post graduate units at a Masters level in Religious Education. Also studied at Australian.

Bachelor Of Science (B.Sc.)

Post Graduate degree after studying Diploma of Teaching at the Catholic College of Education.