Gerard H. Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

With more than 12,000 Customers I head up the Assurance Team solely responsible for Anti Money Laundering, Regulatory and Quality Assurance responsibilities. Overseeing a portfolio of Current Accounts, Loans, Deposit products and Government backed Bounce Back Loans.

London, England, United Kingdom

Developed strong relationships across Business Centres to deliver business needs aligned to our Customers and our brand values. This included data gathering and analysis in order to successfully implement a wide range of Lean tools. Adopted solutions through Problem Solving. I supported a large number of Deployed areas to successfully implement Lean.

City Business Centre, 26 Finsbury Square, London, EC2A 1DS

Across 7 Business Centres I ensure the teams are delivering high quality customer service while ensuring we are fully adhering to our regulatory responsibilities.

City Office, 9/10 Angel Court, London, EC2R 7AB

Managed all Customer Service, Risk, Regulatory and Operations Team aspects of this large City Office Business Centre which included cashier facilities.

10 Berkeley Square, Mayfair, London W1J 6AA