Gerard Román Cuenca

Gerard Román Cuenca Email and Phone Number

Receptionist in Hotel Catalonia Catedral 4* @ Catalonia Hotels & Resorts
barcelona, catalonia, spain
Gerard Román Cuenca's Location
Greater Barcelona Metropolitan Area, Spain
Gerard Román Cuenca's Contact Details

Gerard Román Cuenca personal email

About Gerard Román Cuenca

Tourism sector professional with extensive experience in multinational hotel chains, as well as in travel agencies, such as Catalonia Hotels & Resorts, Hesperia and Kuoni. I have a broad vision of the business thanks to my experience both nationally and internationally, which makes it easier in the workplace. Passionate about tourism and new challenges, with an intrinsic motivation to continue expanding my knowledge and become a better professional.► Contact:♦ gerard_rc89@hotmail.com ♦ Tel. +34 629 555 368

Gerard Román Cuenca's Current Company Details
Catalonia Hotels & Resorts

Catalonia Hotels & Resorts

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Receptionist in Hotel Catalonia Catedral 4*
barcelona, catalonia, spain
Website:
cataloniahotels.com
Employees:
987
Gerard Román Cuenca Work Experience Details
  • Catalonia Hotels & Resorts
    Trainer
    Catalonia Hotels & Resorts Nov 2019 - Present
    Barcelona, Cataluña / Catalunya, España
    Consultant in Consulting and Administration department in Catalonia Hotels & Resorts headquarters.
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  • Catalonia Hotels & Resorts
    Receptionist
    Catalonia Hotels & Resorts Nov 2016 - Nov 2019
    Barcelona Area, Spain
    -Proporcionar al cliente toda la información y servicios que demande durante su estancia en el establecimiento (servicios externos incluidos)
-Realizar el registro de clientes, asignándoles habitación
-Realizar la facturación del cliente, incluyendo los servicios prestados por otros departamentos y que se centralizan en este departamento
-Control de caja
-Reservas individuales
-Facturación de reservas a crédito
-Atender las quejas y reclamaciones de los clientes para la solución de las mismas
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  • Catalonia Hotels & Resorts
    Bellboy
    Catalonia Hotels & Resorts Mar 2014 - Nov 2016
    Barcelona
    Atención al clienteCheck-in/outFacturaciónControl de cajaReservas individualesControl de stock de material de la recepción.Supervisión de las instalaciones del hotelServicio de equipajes
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  • City Loft Dijon
    Receptionist
    City Loft Dijon Sep 2013 - Dec 2013
    Dijon Y Alrededores, Francia
    Leonardo Da Vinci Internship - 2 weeks studying French and 14 weeks internship program.- Customer service- Check-in / Check-out- Breakfast control- Invoicing (invoices control)- Manage and control the hotel maids
  • Abba Garden Hotel
    Bellboy & Receptionist
    Abba Garden Hotel Feb 2013 - Aug 2013
    Barcelona Y Alrededores, España
    - Customer service- Check-in / Check-out- Cash control- Individual reservations
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  • Kuoni
    Travel Agent Assistant
    Kuoni Jun 2011 - Sep 2011
    Barcelona Area, Spain
    - Customer service- Assist to the travel agents- Assist to the marketing department, creating new products for the agency.
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  • Visit All The World
    Sales Assistant
    Visit All The World Apr 2010 - Jul 2010
    Barcelona Area, Spain
    - Availability and pricing control among all distribution channels as Booking.com, Expedia and Hotelbeds.
  • Hesperia Hotels
    Receptionist Assistant
    Hesperia Hotels Oct 2009 - Feb 2010
    Barcelona Area, Spain
    - Customer service- Check-in / Check-out- Cash control- Assist the booking department making individual reservations, rooming list and availability control.
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Gerard Román Cuenca Skills

Amadeus Prestige Internet Microsoft Office Tourism Management Customer Satisfaction Customer Service Travel Planning Negotiation Ticketing Sap Extranet Turismo Recepcionista Microsoft Excel Reservas Hoteleras

Gerard Román Cuenca Education Details

Frequently Asked Questions about Gerard Román Cuenca

What company does Gerard Román Cuenca work for?

Gerard Román Cuenca works for Catalonia Hotels & Resorts

What is Gerard Román Cuenca's role at the current company?

Gerard Román Cuenca's current role is Receptionist in Hotel Catalonia Catedral 4*.

What is Gerard Román Cuenca's email address?

Gerard Román Cuenca's email address is ge****@****ail.com

What schools did Gerard Román Cuenca attend?

Gerard Román Cuenca attended Cesae Business&tourism School, Euroaula, Ipac Annecy.

What skills is Gerard Román Cuenca known for?

Gerard Román Cuenca has skills like Amadeus, Prestige, Internet, Microsoft Office, Tourism Management, Customer Satisfaction, Customer Service, Travel Planning, Negotiation, Ticketing, Sap, Extranet.

Who are Gerard Román Cuenca's colleagues?

Gerard Román Cuenca's colleagues are Andrea García Veiga, Fernanda Gil, Jazmín Flores Jiménez, Antonio Martin Garcia, Noelia Mesa, Adrián Hinojosa Vela, Omar Hernandez.

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