High performing IT Manager with 20+ years of experience in IT Operations and Project Delivery across a range of industries including manufacturing and financial technology. Extensive experience in IT operations, risk management and security; managing a high-performing team as well as providing outstanding support to a geographically diverse user base in an international environment. A proven history of successfully delivering large scale cross-functional projects using various methodologies (waterfall, agile).Innovative continuous improvement specialist and change advocate with a track record of effectively improving operational performance through researching and applying new technologies and leaning out processes by eliminating waste.Motivated self-starter with strong customer focus and business acumen gained through managing my own small business delivering smart home and information systems to residential and industrial customers.
Listed skills include Itil, Project Management, Change Management, Vendor Management, and 22 others.