Eric Bailey Email & Phone Number

Broken Arrow, Oklahoma, United States

Tulsa, Oklahoma, United States

• Analyze the needs, develop solutions, and increase product knowledge for potential new businesses• Bring in $300K monthly volume by onboarding and maintaining clients to ensure satisfaction and loyalty• Investigate and resolve customer questions with a high sense of urgency• Represent the company by providing insight and direction on cross departmental issues

Tulsa, Oklahoma, United States

• Increased sales by $200K per year by obtaining new accounts and growing business with existing customers• Managed 90 accounts in Tulsa, Oklahoma City, and Wichita• Prospected, onboarded and developed over 40 new accounts through market research, cold calls, and networking• LONG-TERM PROJECT: Power BI Superuser – Consulted to analyze reports in order to more effectively measure sales metrics, inventory• Collaborated with purchasing to ensure inventory levels met customer demand on wide range of specialty items• Quoted strategic pricing potential to existing customers

Tulsa, Oklahoma, United States

• As a hospital administrator, engaged in multiple leadership committees to improve facility safety and performance of staff and systems• LONG-TERM PROJECT: Conceptualized and launched a full-service Dietary Department from the ground up during the COVID-19 pandemic at an 80-bed psychiatric hospital to include patient meals, employee cafeteria, fundraising, and events with a staff of 5 people• Obtained bids, quotes, and capital requests to purchase equipment, supplies, and technology devices to include heavy equipment and point of sale systems for new department utilizing multiple vendors• Designed menus for patients of all ages and dietary needs to embrace diabetic, cardiac, lactose intolerant, vegan, veg, and gluten free diets• Developed and implemented multiple policies and procedures including ordering processes, disaster planning, and food safety• Utilized technology to track purchases and report sales

Greater Memphis Area

• Provided training, instruction, and guidance for a team of 6 people, including performance reviews to mentor and encourage growth• Instrumental member of leadership committees including Environment of Care, Infection Control, Committee of a Whole, Business Development, and Facility Safety Teams• Developed efficient ordering, temperature log, and cleaning log systems for the facility• LONG-TERM PROJECT: Managed departmental spending by negotiating prices with vendors, streamlining inventory, and eliminating nearly all overtime expenses in first year while maintaining exemplary patient satisfaction scores

Memphs

• Led the efforts of a 20-person Food and Nutrition department at a 240-bed hospital• Provided feedback to employees and hospital administration by communicating opportunities found in daily patient rounding interviews• Managed and coordinated multiple departmental outlets including retail, patient meals, physician lounge, and special events• Efficiently utilized electronic order guides, scheduling, nutrition, and inventory software• Achieved successful Joint Commission survey by implementing protocols and maintaining high standards within the department

Greater Memphis Area

• Instructed classes up to 30 students in both lecture and lab while tracking student progress, grades, and attendance• LONG-TERM PROJECT: Led the effort to develop and institute new curriculum that was adopted by the entire school• Awarded Chef instructor of the Year for 2013 - nominated by students and colleagues

Greater Memphis Area

• Partnered with over 40 food service operations as their primary foodservice distributer• LONG-TERM PROJECT: Developed order guides for customers to streamline ordering processes for all accounts• Helped plan and calculate menu costs for new and existing customers• Utilized Salesforce software to track progress of sales leads and opportunities• Proactively communicated routing, resolved stock issues, procured special items, and conducted business reviews to ensure timely support• Managed accounts receivables, credits, and rebates for all accounts