Lead business development for Cisco Customer Experience (CX) services across chosen service providers in Canada, the United States, and Latin America. Collaborates closely with Product Management to pinpoint the most pertinent service offerings. Additionally, liaises with our Sales team to leverage these offerings in addressing critical customer challenges.

Leads a team of business development managers focused on driving Cisco Consulting Services growth in LATAM and East Europe Service Providers.- Promoting profitable growth trough strategic business, innovative solutions, financial and operational efficiency.- Business leadership for pursuit strategy and execution, booking plan/forecast development and execution, sales, delivery, and product management alignment- Cross Functional leader of a team of 16+ professionals focused on business transformation, architecture and bid management

Leader of the Cisco Advanced Services Delivery team for LATAM South, focused on the Service Providers and Enterprise line of business customers.- Recruiting and development of highly technical engineers for Technical Consulting.- Business Development supporting the alignment of Customer Business Challenges with Cisco portfolio of technologies, solutions and Services.- Core competencies included ability to drive for results, capacity for strategic thinking and ability to formulate and deliver highly impact presentations.

Leader of a highly performing technical team driving technology adoption and business transformation.- Core competencies included ability to drive for results, capacity for strategic thinking and ability to formulate and deliver highly complex presentations.- Lead Advanced Services Delivery for LATAM region, including resource allocation, contract negotiation and customer issue resolution - Lead the Advanced Services pre-sales and opportunity development on the region

Optimization Engineer for large Service Provider and Enterprise customers on routing & swtiching, security and core technologies.- Developing training programs on CCIE certification and technical development- Leader of strategic initiatives in knowledge management, process standarization and information tools

Responsible for the development, pre-sales and execution of corporate training programs across Latin America, on technologies like Network Security (IPSec, Intrusion Prevention Systems, VPNs, PIX firewall, Security Management), Service Provider (BGP, Multiprotocol Label Switching, Quality of Service), CCIE Fast Track and Partner Development

Lead of the IT group focused on design, installation and administration of the information infrastructure including HP-UX, Solaris and Windows mission critical systems, corporate users, branch offices, and business partners. I contributed to reduce the mean fail time on the critical systems, increase the productivity and reducing the exposure to network attacks

Responsible for the deployment, configuration and support of Hewlett-Packard Unix systems including high availability software like Disk Mirror and Service Guard; management software like Omni back and Network Node Manager; Hardware including Hewlett-Packard 9000 servers and workstations, disks arrays, optical libraries and fiber channel devices