Gerrell Sterling

Gerrell Sterling Email and Phone Number

I.T. Manager @ CLASS-LLC
Atlanta, GA, US
Gerrell Sterling's Location
Atlanta, Georgia, United States, United States
Gerrell Sterling's Contact Details
About Gerrell Sterling

My goal is very simple: I handle the technology issues, so you can take care of your business.This goal has evolved over the course of my career in IT/Technical Support. In my first job as a Jr. Support Technician, I learned via first-hand customer contact that computers and their related technologies are not just cool gadgets to tinker with, but that they are also important and integral parts of people's work and personal lives. As I progressed to other opportunities, I gained a deeper understanding of the intersection between business and technology. I also began to realize that, since technology is so deeply a part of everyday life, a technician must be skilled in managing customer issues, problems, and expectations, as well as technical issues.And that brings me to where I am today: a highly experienced IT professional with field-acquired and refined interpersonal skills.Specialties: Windows OS, virus/spyware removal, business IT support, home IT support, personal tech (media, mobile devices, etc)

Gerrell Sterling's Current Company Details
CLASS-LLC

Class-Llc

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I.T. Manager
Atlanta, GA, US
Gerrell Sterling Work Experience Details
  • Class-Llc
    I.T. Manager
    Class-Llc
    Atlanta, Ga, Us
    View
  • The Technology Professionals
    Head Technophile
    The Technology Professionals Jul 2008 - Present
    I help companies and individuals to resolve their technology issues. From business networking to sharing MP3's, I provide solutions for technology problems.
  • Kalleo Technologies
    System Administrator
    Kalleo Technologies Nov 2018 - Aug 2019
    Dallas/Fort Worth Area
    View
  • Emory University
    Systems Admin
    Emory University Mar 2018 - Jul 2018
    Atlanta, Ga
    As the Systems Administrator in the Goizueta Business Library, I excelled at the following:-Maintained computer hardware and software in a computing environment thatincludes servers, multiple platforms and discipline-specific software- Act as the Goizueta Business Library (GBL) liaison with the Goizueta BusinessSchool’s IT team and actively collaborates and networks with Emory Libraries’ ITservices teams and Emory’s University Technology Services.- Provide troubleshooting and support of computers, tablets, and mobile devices forGBL and the Goizueta Business School students and alumni- Actively enlisted and coordinated with members of the GBL to identify technologysolutions in support of the department’s goals-Evaluate and review University’s technology trends and developments, andcommunicate them to GBL staf, with recommendations for adoption- Provide technical expertise and training to staf, student interns, students, andalumni
    View
  • Technology Appliances
    Enterprise Solutions Engineer
    Technology Appliances May 2012 - Jun 2017
    Atlanta, Georgia
    Provide certified Dell KACE training to enterprise clients. Focus on implementing K1000 systems management appliances for inventory management, asset tracking, service ticketing, user support, etc.
  • Hometech Computer Solutions
    Customer Service Manager
    Hometech Computer Solutions Oct 2005 - Jul 2008
  • University Of Texas Health Science Center At Houston
    Technical Support Analyst
    University Of Texas Health Science Center At Houston Dec 2004 - Aug 2005
    Provided technical support via phone and remote support to assist students, faculty, and staff in performing educational and administrative tasks.
  • Houston Isd
    Technical Support Analyst
    Houston Isd Jan 2002 - Feb 2003
    · Provided support to over 35,000 HISD staff members· Accomplished problem follow-up and resolution for support issues involving hardware, operating systems, printers,and various software packages· Supported Microsoft Office, PeopleSoft, SAP, and SASI· Provided customer service and support for calls involving Benefits, Leave, Pay, etc.
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  • Mj Miller Associates
    Pc Technician
    Mj Miller Associates 2000 - 2001
    Service and support for business IT clients.

Gerrell Sterling Skills

Windows Troubleshooting Networking Security Management Mobile Devices Microsoft Exchange Servers Customer Service Telecom Bss Strategic Planning Integration Training Hardware Program Management Computer Hardware Microsoft Office Time Management Network Administration Process Improvement Wireless Networking Operating Systems Disaster Recovery Technical Support

Gerrell Sterling Education Details

Frequently Asked Questions about Gerrell Sterling

What company does Gerrell Sterling work for?

Gerrell Sterling works for Class-Llc

What is Gerrell Sterling's role at the current company?

Gerrell Sterling's current role is I.T. Manager.

What is Gerrell Sterling's email address?

Gerrell Sterling's email address is ge****@****ros.com

What is Gerrell Sterling's direct phone number?

Gerrell Sterling's direct phone number is +177376*****

What schools did Gerrell Sterling attend?

Gerrell Sterling attended Kingwood College, Tulane University.

What are some of Gerrell Sterling's interests?

Gerrell Sterling has interest in Home Integration, New Technology, Ie Music/video Servers, Etc, Streaming Audio.

What skills is Gerrell Sterling known for?

Gerrell Sterling has skills like Windows, Troubleshooting, Networking, Security, Management, Mobile Devices, Microsoft Exchange, Servers, Customer Service, Telecom Bss, Strategic Planning, Integration.

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