Gerrit Smit is the National Workshop Leader & Inventory Parts Planner for Ricoh SA. With 2 decades of experience in various roles at Ricoh SA, he has a diverse skill set & vast knowledge of Ricoh & its products, systems & has achieved numerous awards for extra miller, team work & support.He has slowly & effectively climbed his way at Ricoh SA, from Junior Workshop Engineer, Resident On-Site Engineer, Field Engineer, Senior Helpdesk Agent, Parts Submissions Co-ordinator & Parts Inventory Plannerto National Workshop Leader.He's always helpful, constructive, well planned & positive to best assist a Customer or resolve a quandary.With Customer Centricity & Service Delivery at its core, he leads with costs effectiveness & innovision.As well as embracing strong corporate values & strong team work. He continually learns and pushes- as the Working World keeps moving. With Change the only Constant, as customer requirements are ever evolving.He's a keen sportsman, avid reader and has variety of interests especially in latest Technology.