Gerwin Javier Email & Phone Number

Singapore

Duties and Responsibilities Effective communication channel with the customer and enterprise customer/s for any NTT’s provided ‘ services, internal support teams, and other NOC/IT Support teams.  Utilize custom management software (NEXUS/NBOSS) and internal ticketing system and (MOSS) to provide customer support. Fault and performance monitoring through device monitoring tools (NAGIOS,CACTI and HPESM) Support production operations environment including multiple servers, networking, emails, backup and related activities Coordinating with Local Service Provider (LSP) during network fault investigation and testing Utilize custom software to maximize space/power utilization within the data center access requests for entry and delivery. Provide Support for advance and basic remote hands request cables

Singapore

Duties and Responsibilities Handling of day to day operations  Responsible for diagnosing & resolving hardware, software problems.  Acting as the first point of contact for all IT & technical queries. To provide first line application support on related hardware, software issues. Ensure that the products in the store are well organized as per category.  Find out customer’s needs. Describe a product’s features and benefits Demonstrate use and operation of the product Answer customer queries regarding the store and merchandise Answer customer queries regarding the store and the merchandise

Singapore

Responsible in organizing company's meeting, strategy, online promotion includingSocial media online update. Gathers successful and innovative marketing program ideas and work with restaurant management program set-up.Duties and Responsibilities Develop market analysis to identify customer needs price schedule and discount rates Divesting and presenting ideas and strategies Responsible for assisting sales/marketing and advertising campaign  Assisting senior staff thou rig research to come out with creative ideas. Writing content for the company's website and social media platforms such as Face book, Twitter and Instagram. Monitoring marketing on program set-up.

Singapore

➢ Builds business by identifying and selling prospects; maintaining relationships with clients.➢ Ensure that the products in the store are well organized as per their category.➢ Find out the customer's needs.➢ Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.➢ Helps customer make selections by building customer confidence; offering suggestions and opinions.➢ Advises customers by providing information on products.➢ Demonstrate use and operation of the product➢ Answer customer queries regarding the store and the merchandise.➢ Make suggestions and encourage purchase of products.➢ Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.➢ Processes payments by totalling purchases; processing checks, cash, and store or other credit cards.➢ Documents sale by creating or updating customer profile records.➢ Being up to date with the latest promotional schemes on various products, and informing customers about the same. - promotions and advertisements.➢ Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.➢ Contributes to team effort by accomplishing related results as needed.

Saudi Arabia

➢ conducting research based on lifestyle concepts and trends, as well as store and/or regional attributes;➢ developing floor plans and sketching designs;➢ sourcing materials and display elements, such as lighting, props and accessories;➢ maximising the space and layout of the store;➢ installing and dismantling displays, using available space to the best advantage;➢ dressing mannequins and making use of creative lighting for window displays;➢ preparing for promotional events and dismantling displays at the end of promotional periods;➢ giving feedback to head office and liaising closely with merchandisers and buyers; ➢ visiting other stores in the area, working with in-store sales staff and helping to develop their understanding of presentation; ➢ setting up a 'model' or ‘mock’ store according to the company's latest design directives, and then photographing the store's windows, walls and displays in order to create a visual merchandising pack to send out to other stores (to ensure consistency with the company brand and image);➢ Implementing the designs and plans created by the visual merchandising manager and the creative director, which may involve work such as lifting, carrying and climbing ladders.

Marikina Philippines

➢ Processing purchase orders.➢ Receiving Deliveries.➢ Reconciling Delivery notes with purchase orders.➢ Recording serial numbers where applicable.➢ Organising stock on shelves and buckets.➢ Place stock in designated areas for ongoing projects.➢ Monthly stock take and reconciliation of stock.➢ Testing returns and repair equipment.➢ Arranging repairs and returns with manufacturers and suppliers.

Associate Computer Technology, Computer Programming

Associate'S Degree, Computer Technology/Computer Systems Technology