Elizabeth Meza Email and Phone Number

Maintain 622 homes, Manage and deposit daily collections of all monthly rentals, late fees, etc. Pursue delinquent rents and perform evictions within state and landlord laws and attend court proceedings as required. Hire, train and motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation. Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures. Inspect the community grounds and community-owned homes to maintain a presentable appearance. Manage and assign tasks to the maintenance staff through the use of the maintenance work order system. Enter lead information in the lead tracker system and complete guest cards. Process, approve, and forward invoices in a timely manner to the corporate office; maintain petty cash, keep track of all expenses and receipts, maintain employee files, timesheets, and records to coordinate accurate compensation and benefits.

Prepared lease paperwork and obtained signatures and first payments from new residents. Contacted and followed up with tenants on renewal notices. Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues. Conducted background checks on applicants. Checked rental eligibility by following company's verification process. Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features. Received rent payments and tracked transactions in accounting software. Detailed application requirements and answered questions from prospective tenants. Conducted informative and personalized tours, resulting in new leases. Encouraged prospective tenants to fill out applications after property tours. Maintained high customer service approval rating through dynamic service, exemplary support and interpersonal communication. Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.

Receive tasks (in Next Gen) that are related to subrogation demands and subrogation demand responses for auto and property claims. Send demand packets to third party carriers (TPC's) requesting they pay the amount that is owed ; demand packets include; demand letters, payment history, proof of payments (estimates) and pictures as well as any other information requested by the TPC. Update the subro recovery screen, mark the tasks complete, and create a follow-up task. .Arbitrations- gather evidence for courts to so they can make a decision of who is responsible for liability Ac Review Process/ OA Direct Process with the C.A.T TeamMake outbound calls to Allstate customers to schedule inspections for damaged vehicles Claims Recovery

Duites: Responsible for leasing and marketing apartments to potential residents, by informing rent specials and community amenties. Process leasing applications and insure all necessary documentation was completed, Prepare leasing contract move-in packages and collected deposits and rent payments, Coordinate vacant ready to lease apartments for occupancy, up-dated vacant units reports, Assist property manager with general office duties, property reports, rent collections, apartment inspections, Multi-task phone lines, filing, manager meetings, great customer service, assigning work orders to maintenance, marketing and bilingual.