Silvio Santos

Silvio Santos Email and Phone Number

Operational Marketing Director
Silvio Santos's Location
São Paulo, São Paulo, Brazil, Brazil
About Silvio Santos

Good business comes from good relationships between companies, and tightening communication between one company and another, understanding the needs between customer and supplier and making it natural is what I do best!We live in a period of human history that we have a lot of information available, but we find information of all kinds: useful, relevant, less relevant and even useless and misleading information.We need to know what is useful information and use that in the interests of our companies. Identify those that are not feasible and misleading and protect our businesses and, above and beyond, no matter what scenario we are in, get adapted and continue to generate good business opportunities!And to do so in a way that digital media advertising is positive and relevant, makes good business opportunities always exist! All companies need to have digital presence. And this is my team's expertise!From the hospitality sector, through intergovernmental bodies such as the UNO, transportation, private security, industry, food, journalism, among others, I worked in structuring business in a wide variety of areas. Business challenges - when there is interest in overcoming them - is where my team and I can help!Does your company need to optimize the website? Do campaigns on Facebook and Google?You do not know what you can do in the digital world?Talk to me!- Inbound Marketing Strategies (RdStation)- Project management- Digital marketing- Development of new products- Contact Center implementation, standardization and management- Prospecting and management of commercial partnerships- Development and Management of Mobile and Web products- B2B and B2C actions- Cross selling- Up sellingSilvio Tavaressilvio@2litros.com.brhttp://www.2litros.com.brhttps://www.instagram.com/photosbyssbr

Silvio Santos's Current Company Details

Operational Marketing Director
Silvio Santos Work Experience Details
  • 2Litros
    Diretor De Operações Em Marketing Na 2Litros
    2Litros Jan 2023 - Sep 2024
    São Paulo, Brasil
  • 2Litros
    Diretor Extraordinário De Marketing Espacial
    2Litros Nov 2021 - May 2023
    São Paulo, São Paulo, Brasil
  • 2Litros
    Operational Marketing Manager
    2Litros Aug 2019 - May 2023
    São Paulo Area, Brazil
    - Monitoring of the entire operational operation, processes and procedures of the company- Analysis and improvement of the business model- Monitoring all requests and analysing the best way to carry out the projects- Responsible for the relationship with customers and other companies, ensuring that the media are working and generate the necessary feedback to promote the improvement of 2litros channels, products and services
  • Ewtec Agência De Comunicação
    New Business Development
    Ewtec Agência De Comunicação Sep 2014 - Aug 2019
    São Paulo
    Management of the new business department and strategic partnerships:- Prospecting and managing new business- Prospecting and management of commercial partnerships- Deployment, standardization and management of E-commerce- Development and Management of Mobile and Web products- Development of new products- Negotiation with suppliers- Guerrilla marketing- B2B and B2C actions- Digital marketing- SEO, SEM & Multiplier of Keywords with own tool (exclusive)
  • Ponto.Mediato
    Comunicação, Publicidade & Marketing Freelancer
    Ponto.Mediato Oct 2014 - Apr 2015
    São Paulo
    Partnerships prospectionPartnerships Management Inbound marketing plans developmentOff Line marketing plans developmentDigital marketing plans developmentSocial media marketing plans development
  • Brainstorming Languages
    Ceo
    Brainstorming Languages Jan 2014 - Apr 2015
    São Paulo E Região, Brasil
    - New business development - New partnerships development - Digital Marketing plans development
  • Maplink
    Business Manager
    Maplink Nov 2013 - Sep 2014
    São Paulo E Região, Brasil
    New products developmentNew business developmentBusiness managementConsultive sales solutionsClient support Web and Mobile products management:*Routing*Geolocalization*Geomarketing*Traffic information in real time*Store Locator Solutions*Navigation Solutions*Marketing Solutions
  • Iclp
    Partnership Account Executive
    Iclp Jun 2012 - Oct 2013
    São Paulo Area, Brazil
    Responsible for Brazil partnerships divisionInternacional partnerships prospectionNacional partnerships prospectionPartnerships managementBusiness to business actionsBusiness to consumer actionsMarketing plans developmentDigital marketing plans developmentSocial media marketing plans development
  • Mentez
    Analista De Operações - Marketing
    Mentez Apr 2011 - May 2012
    Operations in Online Marketing and Advertising in Social Networks
  • Consultoria Em Serviços De Atendimento Ao Cliente
    Consultor Em Serviços De Atendimento Ao Cliente
    Consultoria Em Serviços De Atendimento Ao Cliente Nov 2010 - Apr 2011
    • Implementation of SAC operation, Helpdesk teams; Anti-Atrittion; Collection; Telemarketing; Webcall Center and BackOffice• Recruitment and Selection, training and retraining of employees;• Quality management in Corporate service via E-mail and Via Chat;• Quality management in customer loyalty,• Results management in BackOffice and ombudsman products
  • Groupon
    Gerente De Atendimento Ao Cliente - Sac
    Groupon Aug 2010 - Nov 2010
    - Implementation of the SAC operation of a multinational of the Internet sales branch (SAC Management of the company Groupon Urban Club)-Coordination of Helpdesk teams; Anti-Atrittion; Collection; Telemarketing; Webcall Center and BackOffice-Recruitment and Selection, training and retraining of employees
  • Groupon
    Coordenador De Sac E Backoffice
    Groupon Aug 2010 - Sep 2010
    Implementation of the entire process of customer service, hiring and training of employees, standardization of customer service processes by telephone, email and social media.
  • Voxline Contact Center
    Supervisor De Operações Sênior
    Voxline Contact Center Aug 2008 - Aug 2010
    Gerenciamento de equipes de atendimento ao cliente, produto PROCON Telefônica
  • Uol
    Supervisor De Operações Em Callcenter
    Uol Apr 2003 - Sep 2007
    São Paulo E Região, Brasil
    • Coordenação de equipes de Helpdesk; Anti-Atrittion; Cobrança; Telemarketing; Webcall Center e Backoffice desde Abril de 2003;• Experiência em toda rotina de coordenação de equipes: relatórios de controle de produtividade e tempos, estratégia para alcance de metas de área, apresentação mensal de resultados, feedbacks aplicados com planos de ação, campanhas motivacionais, CCPulse, Plusoft, Tephra e Avaya (Lucent);• Experiência em Recrutamento e Seleção, treinamento e reciclagem de funcionários;• Experiência como gestor de qualidade em atendimento Corporativo via E-mail e Via Chat ;• Gestão de qualidade na fidelização de clientes,• Gestão de resultados em BackOffice e ouvidoria produtos Telefônica
  • Uol - Universo Online
    Analista De Suporte Técnico
    Uol - Universo Online Nov 2000 - Apr 2003
    São Paulo E Região, Brasil

Silvio Santos Education Details

Frequently Asked Questions about Silvio Santos

What is Silvio Santos's role at the current company?

Silvio Santos's current role is Operational Marketing Director.

What schools did Silvio Santos attend?

Silvio Santos attended Estácio Uniradial, Universidade Estácio De Sá, Universidade São Judas Tadeu.

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