Josh Martinez Email & Phone Number

Austin, Texas, United States

Austin, Texas Area

• Completed 6k+ rides to partially fund education and living expenses while completing bachelor’s degree.
• Achieved 4.96/5 customer satisfaction rating by creating safe, fun, engaging, and comfortable riding atmosphere.

Austin, Texas Area

• Held responsibility for managing 14 member team, monitoring inventory levels, preparing sales forecasts and profit/loss statements.
• Key member of management team that guided store to earn spot in top 10 for sales revenue nationwide.
• Slashed labor costs from 23% to 17% through reviewing sales data and realigning daily staffing levels to match customer demand patterns.
• Selected to lead team at Whatagames, an annual nationwide competition that tests industry knowledge and ability to navigate challenging business situations. Team won 4th place out of 100+ competitors.

Austin

• Oversaw team of 10 including scheduling, training new hires in customer service best practices and company brand standards, and remedying performance gaps.
• Championed and acquired budget allocation from senior management to purchase and implement inventory tracking software; efforts resulted in reduction of product variances and 7% increase in profit