Rajnish Sharma Email & Phone Number

Gurugram, Haryana, India

Gurugram, Haryana, India

• Currently working in Infrastructure Engineering with an objective to deliver network transformation through various optimization programs. The work also involves maintaining node & DC infrastructure for network and.
• Translating information into useful data, documenting it in the form of case study. It requires high level data analysis at beginning stage, and further low level analysis to create execution plan.
• Converting the information into Business Case, and presenting it to the management.
• Preparing use cases for Node Asset Optimization programs.
• Also working on financial part of the projects. Required to convert the financials into discounted cash flow.
• Generating cost saving options – migrating offnet to on-net, migrating from one type on NNI to other NNI.

• Roles & Responsibilities: Customer Solution Team (New Role)
• Handled team size of 17 employees responsible for technical validation of customers' standard and non-standard requests at pre-sales stage
• Contributed majorly on new process establishment of “Quote-2-Order” program
• Focus on implementing highly customized and standard customer solutions:
• Implementing customer research based product solutions that help customers with their growing bandwidth needs
• The nature of job being highly agile, often demanded last-minute changes to the on real-time basis

Gurgaon, India

• Managed a team of Tech Leads, Sr. Engineers & Engineers for planning, configuration & testing of links between nodes of PAN-European COLT Network, against customer contracts within specified lead-times, using.
• Ensured KPI Metrics on “Productivity”; “Turn Around Time” & “Quality” were adhered to; contributing to key strategic initiatives of COLT.
• Coordinated with different functions such as customer services, installation team, and customer-site planning team, node team, NOC (Customer Diagnostics), etc. to ensure that services were delivered first time right.

Gurgaon, India

• In addition to the core tasks of resource provisioning of services across Europe, also involved in off-shoring of new services from Europe to India.
• Successfully off-shored new tasks and new technology such as Ethernet over SDH, Ethernet over First Mile.
• Worked on different products including Data & Ethernet services, Voice services, IP services.
• Was a part of team that required to consistently hit or exceed agreed SLAs with customers in Europe and elsewhere

New Delhi Area, India

• Worked as Traffic Engineer in Bharti Airtel (Erstwhile Bharti Telesonic Ltd).
• Was extensively involved in system engineering tasks such as network expansion, new network cut-in and capacity optimisation exercises.
• Implemented deployment activities like bringing up new customer sites by bringing in various equipment into different management systems.
• Extensive work done on service affecting outages involving ring splitting, ring upgrades, traffic optimisation etc.

New Delhi Area, India

An in-plant trainee, provided onsite support to one of the clients, the Indian Air Force, helping them set up their intranet portal.