Ghada Osama Email & Phone Number

Cairo, Egypt

Cairo, Egypt

𝑲𝒆𝒚 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:Drive operational efficiency through strategic planning and the implementation of value-added solutions.Review and process supply checks, ensuring timely delivery to the accounts department.Manage daily email correspondence to facilitate prompt communication and effectively address inquiries.Coordinate client appointments and organize supply delivery schedules to enhance client relationships.Track and follow up on tenders and… Show more 𝑲𝒆𝒚 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:Drive operational efficiency through strategic planning and the implementation of value-added solutions.Review and process supply checks, ensuring timely delivery to the accounts department.Manage daily email correspondence to facilitate prompt communication and effectively address inquiries.Coordinate client appointments and organize supply delivery schedules to enhance client relationships.Track and follow up on tenders and pricing proposals submitted to clients in the petroleum, water, and electricity sectors.Analyze technical specifications and terms for tenders, preparing comprehensive technical and financial reports for clients.Develop and submit technical and financial offers within established deadlines, ensuring continuous follow-up on all submissions. Show less

𝑲𝒆𝒚 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:Consistently achieved and exceeded sales targets through proactive outreach and effective follow-up strategies.Successfully sold residential units in Elhayah 1, Elhayah 2, and Remas villages, contributing to overall sales growth.Cultivated strong client relationships to understand their needs and deliver tailored solutions.Effectively demonstrated product features and benefits, enhancing customer satisfaction and driving sales.

𝑲𝒆𝒚 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:Engaged effectively with clients to understand their concerns and deliver customized solutions.Delivered comprehensive technical support, addressing and resolving issues promptly to ensure customer satisfaction.Diagnosed and troubleshot a range of technical problems, maintaining high service quality standards.Documented issues and resolutions, enhancing support processes and promoting knowledge sharing within the team.

𝑲𝒆𝒚 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:Collaborated with team members to enhance service efficiency and share best practices.Delivered outstanding customer service by resolving issues and addressing inquiries for Mobinil clients.Actively listened to customer concerns, providing effective solutions to boost satisfaction and loyalty.Documented customer interactions and feedback, contributing to continuous improvement initiatives within the support team.