Ghada Osama

Ghada Osama Email and Phone Number

Executive Assistant Director | Sales and Customer Service Expert | Proven Track Record in Driving Revenue Growth | Relationship Builder @ Medica-lab Group for trading and industry
Ghada Osama's Location
Cairo, Egypt, Egypt
About Ghada Osama

Dynamic Executive Assistant Director with a wealth of experience in sales, technical support, and customer service. Renowned for successfully managing projects and enhancing operational efficiency through exceptional problem-solving and organizational capabilities. Skilled in building and leading high-performing teams, promoting collaboration, and improving cross-departmental communication. Recognized for adaptability and creativity in crafting customized solutions that address client needs. Possesses strong negotiation and administrative skills, demonstrating a steadfast commitment to accountability and excellence. Thrives in fast-paced environments, consistently delivering value and driving business growth.I am passionate about leveraging my expertise to contribute to organizational success and foster meaningful relationships that drive results.

Ghada Osama's Current Company Details
Medica-lab Group for trading and industry

Medica-Lab Group For Trading And Industry

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Executive Assistant Director | Sales and Customer Service Expert | Proven Track Record in Driving Revenue Growth | Relationship Builder
Ghada Osama Work Experience Details
  • Medica-Lab Group For Trading And Industry
    Executive Administrative Assistant
    Medica-Lab Group For Trading And Industry Nov 2024 - Present
    Cairo, Egypt
  • Imt-International Co.For Modern Technology
    Assistant Executive Director
    Imt-International Co.For Modern Technology 2019 - Present
    Cairo, Egypt
    π‘²π’†π’š π’‚π’„π’‰π’Šπ’†π’—π’†π’Žπ’†π’π’•π’”:Drive operational efficiency through strategic planning and the implementation of value-added solutions.Review and process supply checks, ensuring timely delivery to the accounts department.Manage daily email correspondence to facilitate prompt communication and effectively address inquiries.Coordinate client appointments and organize supply delivery schedules to enhance client relationships.Track and follow up on tenders and… Show more π‘²π’†π’š π’‚π’„π’‰π’Šπ’†π’—π’†π’Žπ’†π’π’•π’”:Drive operational efficiency through strategic planning and the implementation of value-added solutions.Review and process supply checks, ensuring timely delivery to the accounts department.Manage daily email correspondence to facilitate prompt communication and effectively address inquiries.Coordinate client appointments and organize supply delivery schedules to enhance client relationships.Track and follow up on tenders and pricing proposals submitted to clients in the petroleum, water, and electricity sectors.Analyze technical specifications and terms for tenders, preparing comprehensive technical and financial reports for clients.Develop and submit technical and financial offers within established deadlines, ensuring continuous follow-up on all submissions. Show less
  • Eshaq Group
    Sales Specialist
    Eshaq Group 2014 - 2018
    π‘²π’†π’š π’‚π’„π’‰π’Šπ’†π’—π’†π’Žπ’†π’π’•π’”:Consistently achieved and exceeded sales targets through proactive outreach and effective follow-up strategies.Successfully sold residential units in Elhayah 1, Elhayah 2, and Remas villages, contributing to overall sales growth.Cultivated strong client relationships to understand their needs and deliver tailored solutions.Effectively demonstrated product features and benefits, enhancing customer satisfaction and driving sales.
  • Xceed
    Technical Support At Te Data Account
    Xceed 2012 - 2013
    π‘²π’†π’š π’‚π’„π’‰π’Šπ’†π’—π’†π’Žπ’†π’π’•π’”:Engaged effectively with clients to understand their concerns and deliver customized solutions.Delivered comprehensive technical support, addressing and resolving issues promptly to ensure customer satisfaction.Diagnosed and troubleshot a range of technical problems, maintaining high service quality standards.Documented issues and resolutions, enhancing support processes and promoting knowledge sharing within the team.
  • Xceed
    Customer Service At Mobinil Account
    Xceed 2011 - 2012
    π‘²π’†π’š π’‚π’„π’‰π’Šπ’†π’—π’†π’Žπ’†π’π’•π’”:Collaborated with team members to enhance service efficiency and share best practices.Delivered outstanding customer service by resolving issues and addressing inquiries for Mobinil clients.Actively listened to customer concerns, providing effective solutions to boost satisfaction and loyalty.Documented customer interactions and feedback, contributing to continuous improvement initiatives within the support team.

Ghada Osama Education Details

Frequently Asked Questions about Ghada Osama

What company does Ghada Osama work for?

Ghada Osama works for Medica-Lab Group For Trading And Industry

What is Ghada Osama's role at the current company?

Ghada Osama's current role is Executive Assistant Director | Sales and Customer Service Expert | Proven Track Record in Driving Revenue Growth | Relationship Builder.

What schools did Ghada Osama attend?

Ghada Osama attended Ain Shams University.

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