Gareth Evans Email & Phone Number

Cambridge, On, Ca

Kitchener, Ontario, Ca

• Oversee all internal IT systems (employee workstations, phone systems, wired/wireless networks, servers, etc.).• Support the day-to-day needs of employees and solving any technical or troubleshooting issues that arise.• Manage the equipment, software and accounts for all current employees and as part of the onboarding experience.• Assess the current IT landscape and make recommendations for improving existing systems, policies and best practices.• Understand the needs of various stakeholders including R&D, QA/RA, Operations, and Finance to support existing and implement new electronic systems solutions and software tools.• Manage network to secure tenants infrastructure and segregate networks.• Manage backups and DR• Source all IT hardware Projects• Plan and Manage Virtual Infrastructure migration to improve system stability and management• Plan and manage firewall migration due to outdated solution. Secure and monitor Intrusion Prevention Systems.• Plan and implement e-mail backup and archive solution.

Waterloo, On, Ca

• Manage Internal Infrastructure, including Virtual Server and production environment.• Provision VM’s for organization• Support Windows Server 2008, 2012 ,10 ,8 ,7, XP, MAC and Linux• Manage Backups and Disaster recovery• Manage Remote users and Infrastructure.• Define Project Scope and Documentation. Implementation of Project PlanProjects• Migrate Firewall to improve Security and Network bandwidth.• Define Disaster Recovery Plan, Document and execute the plan as required• Replace Existing Wireless solution to improve performance and management.• Implement Managed Anti Virus Solution

Kitchener, On, Ca

Technical Account Management• Provide Sales team members with pre-sales technical support, including preparation and delivery oftechnical presentations to technical clients, answering technical questions related to Just Fix It services,assisting with solution strategy development, assisting with quote preparation, and preparation of ISAdocuments• Maintain day to day technical/operational knowledge of an assigned set of clients, with the goals ofassisting Sales in identifying new sales opportunities and to assist the Help Desk/Accounting process inthe review and approval of monthly invoices• Manage the project and technical aspects of new client on-boarding• Conduct Discovery professional services engagements as requiredVOIP Services Development• Working with the Help Desk Team Lead to develop a Just Fix It VOIP service including technicalstandards, implementation services and support processes.Level 3 Technical Support• Participate in problem resolution of Emergency and High Priority tickets.

• Manage OSCAR Support department• IT project management• Training Incumbent Support Staff• Maintain Mikrotik 1100 Firewall Router• Maintain Wiki (How-to's and System Documentation)• Connect with Clients to investigate Linux system issues with EMR• Working on Support Process's to improve efficiencies in system builds, network management, ticketing,asset management, system inventory, backup of client and internal systems.• Manage and monitor Internal and Client ProxMox Virtual instances. total 200+ linux servers.• Deployment and management using ansible scripts.Management of Mysql on the datacenter as well as client locations.

Waterloo, Ontario, Ca

Worked with Athena's Penelope Platform from install to Online support.Also worked with company's internal infrastructure.This includes MAC, Windows and Linux.

Toronto, Ontario, Ca

Maintain company Domain Controllers and file servers on Win2k3.• Research and deploy secure remote desktop management.• Build, secure, deploy and maintain Windows Digital Media PC's ( 1500+)• Manage all Linux servers including build and deployment.• Research and develop hands off PC provisioning solution for efficient mass deployment• Research, Deploy and Manage VMWare servers.• Maintain Xserve server and Mac Render Farm.• Manage Infrastructure including OpenVPN, Firewall, Asset Tracking Solution and Servers etc.• Proficient in various Digital Signage Software including Infocaster, Refelect and Broadsign• Research and implement OpenVPN solution for secure Remote access to Media Players.

Maintain company Domain Controllers and file servers on Win2k3.• Research and deploy secure remote desktop management.• Build, secure, deploy and maintain Windows Digital Media PC's ( 1500+)• Manage all Linux servers including build and deployment.• Research and develop hands off PC provisioning solution for efficient mass deployment• Research, Deploy and Manage VMWare servers.• Maintain Xserve server and Mac Render Farm.• Manage Infrastructure including OpenVPN, Firewall, Asset Tracking Solution and Servers etc.• Proficient in various Digital Signage Software including Infocaster, Refelect and Broadsign• Research and implement OpenVPN solution for secure Remote access to Media Players.

Waterloo, Ontario, Ca

Build, Configure and Maintain a Network Monitoring System using Linux Open Source applications. Maintain critical business backups to tape and DVD/CD. Provide helpdesk support to all internal clients Research scripts to improve backup process efficiency.

Scottsdale, Arizona, Us

· Configure and maintain all technical support systems at a company which designs digital signal processors and systems· Implement and upgrade outdated Antivirus Software Suit.· Maintain and repair all desktops and laptops; administer the Linux system; configure and maintain various servers; the PIX firewall; the Nortel BCM 1000 telephone system; switches and routers; and the wireless network; maintain the Lotus Domino server and the Navision server· Test and authorize upgrades to Windows systems; provide Help Desk support to all internal clients· Maintain printers, including a Canon 3200, liaising with the Ikon technician for complex issues

· Configure and maintain all technical support systems at a company which designs digital signal processors and systems· Implement and upgrade outdated Antivirus Software Suit.· Maintain and repair all desktops and laptops; administer the Linux system; configure and maintain various servers; the PIX firewall; the Nortel BCM 1000 telephone system; switches and routers; and the wireless network; maintain the Lotus Domino server and the Navision server· Test and authorize upgrades to Windows systems; provide Help Desk support to all internal clients· Maintain printers, including a Canon 3200, liaising with the Ikon technician for complex issues

IT Configure and maintain all technical support systems at a company which designs digital signal processors and systems Implement and upgrade outdated Antivirus Software Suit. Maintain and repair all desktops and laptops; administer the Linux system; configure and maintain various servers; the PIX firewall; the Nortel BCM 1000 telephone system; switches and routers; and the wireless network; maintain the Lotus Domino server and the Navision server Test and authorize upgrades to Windows systems; provide Help Desk support to all internal clients Maintain printers, including a Canon 3200, liaising with the Icon technician for complex issues Improve Virus scanner download and updates. (Ref http://linux.cudeso.be/linuxdoc/avdownload.php) Implement single download point into the network for local deployment.

Monitored wireless network remotely; tested, installed, and commissioned wireless products Resolved hardware and configuration issues and provided customer support

Maintained customer services over an Intelligent Time Division Multiplex Network on secondment to British Telecommunication in a joint civilian/military environment Configured customer services using a Secure Network Management System Removed and inserted hardware using a terminal

Trained and supervised two subordinates and managed numerous contractors

Manage and Deploy RAF RTTS, Ground Radio, VSC501 Mobile Satellite Communications deployed worldwide in support of National interests.

Network Security

Sonicwall Administration

Telecommunications Technology/Technician

Bachelor'S Degree, Electronic Engineering Technology