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Geraldine S. Email & Phone Number

Customer Care Advocate @edamama | Ex-Shopee | Subject Matter Expert| e-commerce at edamama
Location: Metro Manila, National Capital Region, Philippines 6 work roles 1 school
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Role
Customer Care Advocate @edamama | Ex-Shopee | Subject Matter Expert| e-commerce
Location
Metro Manila, National Capital Region, Philippines
Company size

Who is Geraldine S.? Overview

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Geraldine S. is listed as Customer Care Advocate @edamama | Ex-Shopee | Subject Matter Expert| e-commerce at edamama, a with 34 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Geraldine S..

Geraldine S. previously worked as Customer Care Advocate at Edamama and Customer Service Team Lead at Transcosmos Asia Philippines Inc.. Geraldine S. holds Bs In Computer Science from Philippine Computer Science Institute (Philcomsci).

Company email context

Email format at edamama

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edamama

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Profile bio

About Geraldine S.

*Nearly 7 years of experience in the BPO industry, progressing from Email Support Agent to Subject Matter Expert (SME) for a leading online shopping platform, with a strong focus on customer satisfaction and issue resolution.*Over 5 years of experience in Human Resources and administrative roles, providing comprehensive support across HR functions and office management.*Extensive background in instructional research, office administration, and staff supervision, ensuring smooth daily operations and effective team management.*Demonstrated expertise in office administration, including managing centralized information systems and optimizing workflow efficiency.*Proficient in MS Office Suite, Excel, Salesforce, Zendesk, Freshdesk and Outlook, with a strong command of internet research and digital communication tools.

Listed skills include Customer Service, Training, Microsoft Office, Management, and 13 others.

Current workplace

Geraldine S.'s current company

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edamama
Edamama
Customer Care Advocate @edamama | Ex-Shopee | Subject Matter Expert| e-commerce
capital, quezon city, philippines
Website
Employees
34
AeroLeads page
6 roles

Geraldine S. work experience

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Customer Care Advocate

Current

Philippines

Oct 2022 - Present

Human Resources Administrative Assistant

Itutors International

Metro Manila, Philippines

HR generalist— Provide full range of day-to-day HR support  Assist with day to day operations of the HR functions and duties  Posted and advertised open positions  Organizing resumes and job applications  Organized training schedules for newly hired home based Teacher employee and kept training records up to date.  Maintained applicant information in the Application Tracking System, ensuring jobs are up-to-date and complete.  Assisted with compensation and pay rate reviews  Managed all incoming HR inquires and delegated, as needed  Preparing new employee files and contract  Scheduling job interviews and assisting in interview process  Serving as a point person for all new employee questions  Performed other related tasks as may be assigned from time to time.

Feb 2017 - Aug 2017

Human Resources Assistant

Hi Tutor.Com Inc

Pasig City

Generally assigned to help HR directors and managers keep track of employee information. This information could include an employee's name, address, job title, compensation, tax withholding information, and benefits. Also help with documentation concerning grievances, terminations, absences and performance reports.Also typically involved in recruiting, hiring or training new employees. Tasks could include posting job openings, gathering information from applicants, verifying prior employment, contacting references and letting applicants know whether they got the job. Also may answer questions from employees or the public concerning the company.HR generalist—recruitment, staffing, training, compensation, benefits, employee relations.  Assisted in full recruitment such as placing ads on internal/external job boards, arranging interviews, making job offers and organizing start dates.  Scheduling job interviews and assisting in interview process  Substantiates applicants' skills by administering and scoring tests.  Inform applicants about job details such as available schedules, benefits and conditions  Submits employee data reports by assembling, preparing, and analyzing data.  Maintains employee information by entering and updating employment and status-change data.  Preparing new employee files and contract  Deal with employee requests regarding human resources issues, rules, and regulations  Maintains human resource information system records and compiles reports from the database.  Maintained Ceridian HR system by posting new position, updating changes, and tracking applicant information  Assist with employee relations and any other duties as needed  Performs other related duties as required and assigned.

Jan 2013 - Jan 2017
Team & coworkers

Colleagues at edamama

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1 education record

Geraldine S. education

  • Philippine Computer Science Institute (Philcomsci)
    Philippine Computer Science Institute (Philcomsci)
    Bs In Computer Science
FAQ

Frequently asked questions about Geraldine S.

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What company does Geraldine S. work for?

Geraldine S. works for edamama.

What is Geraldine S.'s role at edamama?

Geraldine S. is listed as Customer Care Advocate @edamama | Ex-Shopee | Subject Matter Expert| e-commerce at edamama.

Where is Geraldine S. based?

Geraldine S. is based in Metro Manila, National Capital Region, Philippines while working with edamama.

What companies has Geraldine S. worked for?

Geraldine S. has worked for Edamama, Transcosmos Asia Philippines Inc., Itutors International, and Hi Tutor.Com Inc.

Who are Geraldine S.'s colleagues at edamama?

Geraldine S.'s colleagues at edamama include Beatrice V., Renn Brian Bayanay, Marinel Cobilla, Marky Perez, and Reginald Ochoa.

How can I contact Geraldine S.?

You can use AeroLeads to view verified contact signals for Geraldine S. at edamama, including work email, phone, and LinkedIn data when available.

What schools did Geraldine S. attend?

Geraldine S. holds Bs In Computer Science from Philippine Computer Science Institute (Philcomsci).

What skills is Geraldine S. known for?

Geraldine S. is listed with skills including Customer Service, Training, Microsoft Office, Management, Microsoft Excel, Recruitment Advertising, Administrative Assistance, and Human Resources Information Systems.

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