Abhishek Ghosh Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

After joining the team in 2020, I'm involved in some varied work and became part of a business where nothing stays the same for long. I work alongside brilliant people who consistently inspire, support and challenge me to push boundaries both for myself and the business.We, At FirstCry, are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.As the Senior Catalog Executive for the Content & Sourcing Department, My key responsibilities include: - Reviewing web sites/ ad Creative/ video for content quality based on Content Guidelines - Thoroughly checking Power content with quality and accuracy - Analyze data and evaluate existing market trends/ patterns - Recommend generic pattern to be translated into rules - Escalating questions/issues from the team regarding the process and cascading updates to the team - Synthesizing the data and conducting thorough analysis leading to focused, insightful, and actionable findings - Translating insights into measurable customer experience outcomes aligned to business goals - Articulating and communicating research insights and presenting my work to senior leadership - Creating and maintaining documentation for all the work I do - Working with product management, design, photoshoot, sourcing, and content management teams to develop proposed solutions that address top gaps, and collaborating with teams to iteratively test these solutions until outcomes are achieved

Pune, Maharashtra, India

Catalogue Executive || Sourcing || E-commerce || Copywriter || Content Moderator || Strategist || Design Planning

Kolkata, West Bengal, India

Senior Associate, POC, Trainer - E-commerce Solutions, Netscribes India Pvt. Ltd. May 2019- June 2020 Operations: Team and client management. Driving project metrics based on SLA’s through interactive training modules and engagement. Focused on improving efficiency, TAT and surpassing quality metrics. Process: Development of workflow management processes and delivery platforms, building transition frameworks. Working closely with the technology team to drive innovation in the process. Projects: Managed engagements such as cataloging, attribute search, description editing, data collection and research, the quality audit of marketplace data, SEO driven content enrichment, product reviews, monitoring the Q&A section.

Kolkata, West Bengal, India

Boosted the company's online presence by writing 3-4 weekly articles on digital marketing, social media and tech trends.- Copywriting- Managing social media accounts- Creating social media strategies- Writing and editing the content