• Presently leading a dynamic team of engineers in developing and maintaining a robust payment gateway software that ensures secure payment process and authorizes online financial transactions between customers and merchants.• My role involves a strategic collaboration with the Product Management team to define and execute the product's future roadmap, negotiating timelines, and managing scopes to align with organizational goals.• Working closely with product owners, scrum masters, and the development team, adhering to agile methodologies from inception through product release. My team comprises 15 talented engineers, organized into focused scrum teams for R&D, Kanban teams for L4 support activities, and an automation team dedicated to enhancing product automation and overall quality.• Supporting business in annual budgeting exercises to ensure resource headcount and allocation meet project demands.• Mentoring and motivating team members and individual contributors, fostering a supportive environment that encourages professional growth and career advancement. • Spearheading automation and process improvement initiatives, driving execution efficiency and ensuring higher coverage to elevate product quality.• Recruiting and retaining key talent to expand the payment engineering organization, ensuring a robust and capable team. • Providing delivery leadership for entire payments business in India. As part of this role, partnered with other engineering managers to work on following aspects -> E2E product delivery excellence across all products.> Drive continuous improvement initiatives across.> Standardize processes across all payment products. > Ensure on-time product delivery with high quality.> Maintenance and derivation of program level metrics and SLAs.• Also involved in delivery and operational excellence activity by collaborating with other product groups and supporting functions, contributing to a cohesive and productive work environment.

• Built and managed a high-performing scrum team with a mix of development & quality engineers from scratch.• Coached team in developing and implementing best practices.• Performed regular check-ins with all directs and managed their yearly performance management activities.• Drove team to enhance overall functional & technical expertise and eliminated SPOF via knowledge transition.• Responsible for capacity planning of team for any given release.• Reviewed functional and automation roadmap items for release commitments by working with product owners and scrum masters.• Reviewed team reports and issues periodically & provided regular feedback towards quality improvements.• Ensured higher test coverage across modules by reviewing existing test scenarios & test plans.• Managed project risk and dependencies by collaborating with internal and external program teams.

• Conducted project management and delivery of various software development projects for various US & India based customers. • Prepared Functional Design Specification Documents for all the projects handled based on the client's requirements and the business need, outlining the scope and all the support systems and infrastructure necessary for final software delivery.• Responsible for creating the project delivery plans after analyzing the customer requirements and working with the project team comprising of offshore development teams and other distributed teams, to identify the best ways to implement and deliver the necessary changes in the software, based on priorities.• Developed weekly and monthly reports for senior management to highlight the progress of the projects against key delivery milestones and worked towards addressing any gaps between planned and actuals.• Responsible for identifying and monitoring risks during the various phases of the projects and actively engaging with internal and external stakeholders, in order to mitigate them.• Led internal and external onsite User Acceptance Test executions involving the key client stakeholders, at regular intervals and recorded variances/issues raised by the clients. • Coordinated with the onshore/offshore project team and multiple vendor partners to address the variances/issues raised, within a short turnaround time.• Tracked project man-hours against allocated budget and was responsible for monthly financial forecasts.• Responsible for the escalation of issues to the development team and conducted quality audit of the resolved items before proceeding to integration and systems testing.

Role: Software Technology Lead• Worked as functional lead for both Agile and Waterfall projects from onshore / offshore as part of distributed multi-vendor team.• Review of Business requirements, Functional spec and Tech specs for in-scope release items.• Improvisation on functional designing along with dev team.• Defining test strategy and review of test estimation and planning.• Resolving team’s functional & technical issues and providing clarification and guidance• Managing SIT & UAT environment and application deployment during release cycle.• Running cross functional triage meetings.• E2E integration testing with multiple interfacing system.• Coordination with offshore team for project related activities.• Production issue analysis and troubleshooting.Role: Software Automation Lead• Identifying sprint automation opportunities• Automation framework development using C# & Coded UI test framework and SQL Server.• Identification of reusable framework methods and developing action classes.• Automation & Stabilization of prioritized test cases.

• Onsite/Offshore project related task co-ordination.• Requirement analysis and review of system test scope for a product release.• Estimation for the release specific testing.• Web Service API automation & back-office process testing.• Application DB verification & functional testing.• Defect reporting & closure activities.• Test tool development for production issue analysis.• Daily test status reporting to client.• Production issue analysis & providing resolution.Technology: ASP, ASP.Net, JavaScript, C#, SQL Server, IIS.

• Functional and regression testing.• Web Service API automation using C# .Net and SQL Server.• Defect reporting & closure activities.• Daily test status reporting to client.Technology: ASP, JavaScript, C#, SQL Server.

• Requirement analysis, design and development of web-based eLearning courses• LMS Integration of eLearning courses.Technology: HTML, ASP, JavaScript and Flash MX (Action Script 1.0), MS SQL Server 2000, IIS 6.

• Requirement analysis, design and development of eCommerce websites with payment gateway integration and extensive admin section for product customization and reports.• Providing assistance in Project Management activities like estimation & scheduling.Technology: ASP, JavaScript, MS SQL Server 2000, IIS.