George Self, Csm Email & Phone Number

Lake Mary, Florida, US

Hanover, MD, US

• Lead the Lincoln Financial Group $24M IT Infrastructure Program to migrate all the systems in a $3.3B acquisition of a Group Medical Insurance business from Liberty Mutual into a $14B financial services company. Scope.
• Blended IT Infrastructure waterfall PM methodology with Agile-DevOps used by Development team.
• Built Atlassian Tool Stack using Agile as a Scrum Master with Infrastructure Web Hosting Team.
• Completed build out of Docker Enterprise solution for use with DEV, TEST, PRE-PROD and PROD.
• Project included the build out of over 200 virtual servers in DEV, TEST, PRE-PROD and PROD environments to support 120 business applications.
• Deployment of 2,000 laptop workstations at four business offices.

Basel, Basel, CH

• As a member of North American PMO, led IT projects and associated business process changes for regional and global IT projects. Used MS-Project and SharePoint to manage software development, telephony system upgrades.
• Led $200K project to develop a new material handling process with SAP changes to improve the life cycle management of re-useable product shipping containers worth $5M in Canada.
• Completed $820K global project using Java, Oracle and SAP to improve genetic seed trait testing. Directed team of 12 and identified $110K in savings by auditing project budget.
• Directed $50K project to establish a new customer service call center integrating a PureCloud solution with IVR, ACD and CTI to SalesForce and leveraging existing Cisco VOIP.
• Implemented $560K project to integrate QlikSense with SalesForce and SAP to establish a data analytics-BI portal solution now supporting $3.2B in sales in North America.

Greensboro, NC, US

• Led IT projects for Arch Mortgage Insurance - previously AIG - United Guaranty.
• Updated the web based automated pricing tool to comply with the Consumer Financial Protection Bureau’s new Truth in Lending Act. Project helped the company to underwrite over $50 Billion in new insurance in 2015..
• Led Agile project to implement a new web based mortgage insurance Underwriting business process and support tool based on the Pega 7 BPM and CRM suites improving underwriting throughput by 40%,
• Led Data Quality Improvement Project supporting Data Warehousing Project for the enterprise.

Arlington, VA, US

• Joined Highmark to manage a portfolio of IT projects for a Fortune 500 medical testing firm. Projects included infrastructure upgrades, software development, data center moves, DR systems and lab moves.
• Led IT project to add 250 seats to a customer billing center in Greensboro, NC. Project included a new data center with Cisco VOIP, A/V for two training rooms, and new perimeter security cameras.
• Completed eight month.NET software development project with Oracle DB on the back end to replace a Cystic Fibrosis genetic testing results analysis tool on time and on budget. Enabled business unit to save $300K in.
• Successfully led effort to modify 13 legacy applications used for laboratory information, billing, logistics, patient portal and reporting in support of large scale lab consolidation project.
• Completed IT project to move Donor Tissue Testing lab from Minnetonka, MN to Burlington, NC with no interruption in business operations.

Norwalk, Connecticut, US

• Recruited to review and stabilize production of existing business critical IT systems providing 24x7 document imaging and workflow services to a global Fortune 100 logistics client.
• Led 5 business units ($21M/year) to review, update, and successfully test BC/DR Plans including use of a remote data center to replace production systems for a full production week with no drop in service levels.
• Improved IT system availability by ensuring adoption of ITIL based Change Control processes.
• As primary BC/DR contact with the client, led effort to avoid $400K in damage charges from the client due to prior system failures the previous year.
• Role expanded to include review of service quality and system availability. Provided Business Analysis support to internal business units along with project management oversight and leadership.

Axton, Virginia, US

Developed curriculum and taught high school Chemistry, AP Physics, and Intro to Engineering to college bound students at IB World School.

Global, US

• Data Center Director (2004-2006) Directed build-out of a new 24x7 data center serving globally deployed US Army units via a.mil network. Recruited and led team of 25 IBM BladeCenter system engineers, Cisco network.
• Reduced maintenance costs for the customer 12% ($1.2M) by negotiating new maintenance agreements with Cisco, IBM, CA and Avaya for the US Army client.Senior IT Project Manager - Operations Manager (1998-2004)Promoted.
• Slashed testing time for business-critical applications by over 60% by leading project to establish a system of standard software tests with automated load generators.Program Manager – Consulting Operations Manager.
• Identified $2.1 Million in additional revenue for CSC by leading the server and telephony systems due diligence project review in the UK for the Lucas Industries outsourcing services contract.
• Delivered over $3 Million/annually in revenue with an average of 26% margin on network consulting projects to Fortune 500 clients.

Directed team of 17 on-site at FAA HQ in Washington, DC. Supported LAN, file servers, email, remote access and Air Traffic Operations reporting. Improved service leading to a 5 year contract award.

Washington, DC, US

White House Military Social Aide for President Reagan and President Bush.Project Manager for Electronics Engineering projects supporting aids to navigation. Directed LORAN-C Operations of four stations covering the Mediterranean Sea during Operation Desert Storm.

Msee, Computer Engineering

Bs, Electrical Engineering