Key member and leader in the project management team. Managed several database migrations as well as website redesigns. Versed in use of Six Sigma, SWOT and other project management tools to effectively lead a project to completion. Knowledgable in administration and management of SQL server, as well as Blackbaud’s Raiser’s Edge, Financial Edge, Fusion Labs’ Granted Edge, and Foundant’s CommunitySuite, GLM, and SLM. Managed multiple IT and cross-functional teams for various projects within the organization. Manage inventory of over 100+ computers, servers, tablets and IoT devices.Manage network infrastructure including Active Directory, Office 365, and SQL databases for the entire organization. Created and managed all of the cybersecurity protocols and procedures for the organization, including the use of multi-factor authentication, hardened security appliances and networking, and end-user training. Created, revised, and implemented IT policies and procedures for the entire organization. Instrumental in pivoting entire staff to “Work from Home” by allocating additional hardware, increasing bandwidth, and deploying Software as a Services for remote work.

Coordinate, design, produce, and install all exhibition multimedia installations.Work closely with the Education Department for all Audio/Visual, multimedia, and on-site production for all lectures, films, Family Day, teacher workshops, and all docent activities. Coordinate and program all Audio/Visual for special events, including exhibition openings.Maintain, troubleshoot, repair and upgrade all Audio/Visual systems. Maintain high degree of uptime on all audio/visual and multimedia equipment. Keep accurate inventory of all Audio/Visual and multimedia equipment. Establish and maintain Audio/Visual and multimedia equipment documentation and maintenance records system and training guides for the Museum.Work closely with the Public Relations Department to further strategize, plan, and implement an effective social and multimedia platform for the Museum.Coordinate and select the programming for the Get Reel Film Series as well as serving in advisory role for the Octagon Video Artist Series with the Chief Curator.Maintain & operate lighting control systems. Design and maintain all theatrical lighting in the entire Museum, including Leeper Auditorium and Chiego Lecture Hall. Design and implement special lighting for events, lectures, concerts, and galas.Manage, produce, and direct all video and audio recording, including camera operation, editing and encoding, production of DVD, and uploading to the Internet. Planning and producing Web/Podcasting of the museum’s events in an integrated cohesive streaming service.In charge of all maintenance, upgrades and software for the 24+ Mac computers including the Mac Xserve servers in the Museum.Coordinate, design, and implement multimedia integration museum-wide with accordance to the Museum Master Plan. Act as liaison for outside A/V and lighting contractors for special events, maintenance, and future planning needs.Manage Multimedia department including all Multimedia staff, coordinating schedules and workload.

On the product launch team for the original iPhone, as well as senior help desk lead for Apple's professional applications: Final Cut Pro/Studio, Motion, and Logic.

Maintained all 250+ computers, including Apple Macintosh and Windows computers, Mac and MS servers, Active Directory, networks within the Visual Arts Building. Also maintained the digital art and photo studios for the department.