Gian Ghio Email & Phone Number

San Diego, California

San Diego, California

Chula Vista, Ca

Los Angeles, Ca

Account Executive for the entire County of San Diego. Was the top revenue producing sales executive in Southern California within 6 months of starting there.

San Diego, Ca

- Assisted the General Manager with the operations of the office and helped make decisions regarding promotions, raises, job transfers, and other personnel moves.- Counseled, disciplined, and terminated problematic employees when necessary.- Completed payroll for 40+ staff members using ADP’s E-Time Program.- Conducted performance evaluations for customer service representatives and made recommendations to management for pay increases when necessary.- Created a bonus program for our representatives based on various performance criteria.- Implemented customer satisfaction and customer feedback surveys to measure customer satisfaction levels and scheduled visits with our customers to address issues.- Developed pricing structures for our clients and made necessary increases when needed.- Spearheaded the sales effort in San Diego County by collecting and organizing sales leads, making initial customer contacts, and making follow-up calls to set-up new accounts.- Dispatched 40+ drivers in the specials and routes department.- Maintained and fixed 55 pagers and 15 Mobile Data Terminals.- Placed advertising in various magazines, newspapers, Internet sites, etc. to attract applicants for driving, customer service, and office staff positions. Reviewed applicants to determine qualified candidates for each position, scheduled and conducted interviews with applicants, made all offers of employment, and completed all new hire paperwork for each new hire- Developed a training program for all drivers and trained our top drivers how to train others new recruits- Responsible for all aspects of worker’s compensation- Enforced all company policies with office staff and drivers. Assisted the department managers in disciplining troublesome employees and documenting infractions in the employees’ personnel files