Gianfranco Annicchiarico Email & Phone Number

Medellín, Antioquia, Colombia

Barranquilla, Atlántico, Colombia

Barranquilla, Atlantico, Colombia

Barranquilla, Atlantico, Colombia

Barranquilla Metropolitan Area

Working as a Team Manager, my primary responsibility was the supervision of employees involved in Customer Service, Retention, Fraud, Credit & Activations, Collections/Revenue Management, Roaming and Specialty Groups Coach, motivate, train, develop, and guide employee performance.Use strong knowledge of customer systems, products/services and leadership.

Barranquilla, Atlántico, Colombia

Customer service call types including, collections, retention, sales channel coordination, billing and adjustments and advanced technical support. You’ll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records