> Responsible of EU coordination for Digital Workplace implementation and deployment in OC and EU affiliates> Responsible of IT Customer Services for PMI Italian Affiliates and regional offices> Responsible for managing, leading and coordinating project & activities for IT End User Support> Managing Run&Support of Italian affiliates technical infrastructure (LAN, WAN, Communications, Mobile, AV) > Responsible of the IS Budget for asset management, maintenance and support.> In charge of RFP management / negotiation for renewal of IT/IS services and support

> Support & Improve Operations Systems in Intertaba and PMI> Definition of corporate workflows and systems integration to improve productivity and business organization.> IS Project Management, Operations service management and Operations support

> Main focus on business process improvement and implementation of SAGE X3 ERP software projects in different productive realities.> Areas of expertise: Manufacturing, Production Planning and Buying, Product Costing, Budgeting, Quality Control, LIMS, Business Performance KPI, logistics management, supply chain, WMS.> Project documentation coordinator and responsible.> Providing training to customer’s users.> Working with many company with different core business: Services, Consumer Goods, Manufacturing, Engineering, Chemicals, Fashion, Pharma.

> Analysis and definition of all the major company processes through the adoption of project management and configuration management disciplines (PMP).> Workflows definition, ERPs, CRM and business management software integration in the Company’s affiliates.> Collaboration on business unit reorganization. > International mobility: 2 years in USA (FL and VA), 1 year in NL. > Management and development of a VPN network to connect all the different location.> Sharepoint website implementation: managing internal documentation and Company KB.> Disaster Recovery Plan andProcess for audit compliancy.> IT security process implementation.> VoIP cost analysis and requirements

> Analysis and development of internal software for translations of instruction manuals of company’s products.> Assistance and coordination of the implementation of the ERP Adonix X3.> System Administrator: Building and managing the Intranet and Extranet network (NT Domain, Email Server, Web Server).> Technical support as part of build, upgrade, troubleshoot desktop and server HW as well as printers and print servers.