Gianna Lanzillo Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Massachusetts Excel State Club of the year- 2023New England Club of the year- 2022

Foxborough (Foxboro), Massachusetts, United States

Boston, Massachusetts, United States

Chicago, Illinois, United States

Lynnfield, Massachusetts, United States

• Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
• Handle more complex transactions or customer service situations
• Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service)
• Seek ongoing training and education to further develop expertise
• Assist higher up managers in conducting formal onboarding and training programs for associates
• Assist with loss prevention efforts by providing proactive customer service

Kittery, Maine

• Achieved MVP of the month the 3rd month working at the company
• Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales
• Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
• Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual.
• Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and.
• Assist Leads, Senior Associates, and Managers in training entry level associates

University Of New Hampshire, Durham, New Hampshire

• Through the school year responsibilities included putting on the sporting events, ticket sales, luxury club seating sales, and promotions.
• In charge of producing PA scripts for meet days.
• Director of gymnastics; ran their breast cancer meet, other themed meets and all of their in-competition promotions through the season.
• In charge of sponsor representation at games
• Game set up and break down
• Game and sponsor promotions throughout game time

Durham, New Hampshire, United States

Greater Boston Area

• Worked with and hosted season ticket holders and corporate partners
• Knowledge of the premium packages
• Working with clientele in Premium Seating areas and maintain clientele relationships while hosting multiple packages
• Engaged with fans along with premium clientele
• Executed and organized tasks using Excel, Microsoft
• Game Day preparation and contribute to office functions and administration

Norwell, Massachusetts

• Coordination of two major events logistics
• Marketing Research to better the company and obtain new marketing strategies
• Drafting business correspondence
• Social media development on all social media platforms
• Use of loomly for scheduling posts on multiple social media platforms

Woburn, Massachusetts

• Assistant to owner, providing administrative and marketing support.
• Gained first-hand experience working alongside the owner while he trained professional athletes, including players from the Colts, Trail Blazers, Penguins, and Bruins.
• Created video mashups of the professional athletes for the gym promotion and their own personal promotion.

North Reading, Massachusetts

• Director of the inaugural golf tournament fundraiser for Reading High School. Managed entire event set up including location, facilities and sponsors. In charge of finances and budgets as well, secured sponsorships.
• Was unexpectedly named Director under extenuating circumstances. Successfully created event in less than a month. Raised $10,000 from the event.
• Obtained 36 sponsors for the event

Reading Massachusetts

Sales associate at The Paper Store. Also recognized as a "forti" of the store. Count cash box nightly and work throughout the day, opening registers in the morning and closing them at the end of the nights.

Reading Massachsetts

Coaches ages 3-8 in gymnastics at the academy. Responsible for each child and making sure they were safe throughout the practices.